Isaac P. Email & Phone Number

Hollywood, Los Angeles, California, United States

Los Angeles, California, United States

• Apple, PC, and Mobile Device Repairs• Micro-Soldering board level components, reading schematic diagrams • Mobile Device Deployment and Management in Schools• Desktop and Laptop Deployment in Schools and Business’ • Video Tutorial Productions for Mac and iOS Devices• AppleScript, HTML & CSS Static Web Pages, and Woodpress Authoring• Data Recovery * Network equipment deployment and management* One-to-One Technology Coaching

Los Angeles County, California, United States

My primary role involved the creation and implementation of Public Computer Centers throughout Los Angeles. I worked closely with team members, site staff, and community representatives to deploy and support sites with computers, network devices, and data collection.• MDM for iPad OS, Apple Configurator, Apple Remote Desktop for Mac Desktops• Build computer images for quick and efficient deployments• Data collection and analysis with Google Sheets• Office 365 and Google Workplace (G-Suite) Support• Setup Outlook, Mail Clients (Mac & Windows), Apple Mail App• Installation and support of network devices• Team collaboration, including technicians and coordinators• Maintained a detailed inventory of deployed devices• Create and Maintain relationships with site coordinators

Culver City, California, United States

• Demonstrate all Hardware and Software within the Computer Department, includingProfessional Grade Printers, Scanners, Hard Drive and RAID systems, & CalibrationUtilities.• Inventory equipment and special order products for customers as needed.• Setup new Hardware and Software for Demo and Store Use.• Maintain Registers and Printers being used for store purposes.• Setup mail accounts for staff on Apple, Windows, Blackberry, iPhone, and iPad.• Aid Film & Processing Department, as well as Camera, Video, and Repair Departments.• Built a loyal customer base including important names in the entertainment industries.• Performed Outstanding Customer Service (I’ve been referenced on Yelp.com).

Los Angeles County, California, United States

• Taught primary education students and faculty computer literacy, including Special Education Students.• Diagnosed malfunctions with Networking equipment, Computers, Printers (Inkjet, Laser, Networked) and made necessary repairs.• Coordinated solutions for the Online Student Information System (School ISIS Master) according to district policies.• Maintained inventory of all computers and related equipment including Audio/Visual equipment.• Developed a repair log to track my repairs by component, serial number, and location.• Built the school several websites and maintained them in my time there.• Worked independently and set personal deadlines.

Northridge, Ca

• Performed Outstanding Customer Service.• Occasional teaching of free classes on iPhone and Mac Software.• Performed Occasional One-To-One Session with customers.• Gave expert and honest advice to customers regarding Apple computer systems and serviceplans.• Sales experience including handling of money, understanding product inventory, cleanliness,and promoting the welfare of customers and fellow employees.

Computer Science Programming (In Progress), Computer Science

C++ Emphasis, Computer Architecture, and Data Structures and Algorithms

Associate Of Science - As, Electrical/Electronics Equipment Installation And Repair, General

High School Diploma, Stem