Jeremy Perez Email & Phone Number

New York, Ny, Us

Projects:- Act as both lead systems analyst and project manager to build a self-service portal for digital advertising customers.- Lead the regression testing between cross functional teams for new versions and business entities within Adpoint, an enterprise resource planning(ERP) software for advertising and media sales.- Gather requirements, complete quality assurance(QA) and led user acceptance testing (UAT) for invoicing of both print and online ad campaigns.Responsibilities:- Lead functional solution, design discussions and system configuration.- Create Adpoint functional documentation for current workflows and a red book for troubleshooting in Google Drive.- Act as business analyst and subject matter expert in the digital order management system(OMS) within Adpoint.- Provide support for production issues and manage Jira board using the waterfall methodology.

Seattle, Wa, Us

Projects:- Onboard and manage a team of offshore analyst to streamline and ensure effective production support.- Gather stakeholders and provide an efficient and repeatable process for the items available to a store via the Starbucks Mobile Order and Pay.- Lead the functional solution, design discussions and system configuration of a new UI for our inventory management system(IMS).Responsibilities:- Champion the scrum methodology and serve as team member on agile teams to maintain our large portfolio of applications and develop new features.- Create system process and functional design documentation for team and business users.- Provide technical representation and recommendations to cross functional teams across the organization regarding inventory, accounting and store ordering.

Seattle, Wa, Us

Projects:- Led the training of team members to a new support software from Remedy to ServiceNow. - Supported in the migration of all business, functional, and production support documentation from internal Wiki to Confluence.- Deploy upgrades and monitor user activity within our mobile and web applications portfolio to provide insights on product deployments, usability and improvements with Mixpanel, Datadog, and Splunk.Responsibilities:- Collaborates with delivery teams to build expertise in application functionality in preparation for implementation.- Provides post-implementation support and documentation for incident response.- Create reporting and monitors user activity to provide insights on product usability and product improvement.- Provide support and root cause analysis to our stakeholders within our store ordering management system(OMS).

Seattle, Wa, Us

Projects:- Deliver monthly/bi-weekly reporting in order to comply with SOX controls and GAAP standards that ensure all systems are accurately reporting accounting results and general ledger account status.- Co-led coaching of about 50 field partners with accounting basics such as credits/debits and P&L statements. - Support in the data entry and validation of an unprecedented field asset survey of all company operated stores in US and Canada.Responsibilities:- Reconcile regional supplier statements using Tableau and MS Access, and deliver analysis of supplier work task performance. - Continually support of field partners on work task related issues, P&L and accounting inquiries using IBM TRIRIGA.- Provide bi-weekly/monthly reporting and data governance to fulfill SOX controls and comply to GAAP standards.- Update procedural documents to streamline support of process owners.- Utilize Oracle Procurement to create an average of 40 purchase orders per day.

Seattle, Wa, Us

Projects:- Support the update between Oracle 11I and R12 by reconciling a total of $1M unmatched invoices and POs in the disparate systems each week. - Reconciled statements and established relationships with 13-17 vendors within our top 10% spend category.- Developed personal metrics to measure and report own performance and success. Responsibilities:- Create standard operating procedure documents.- Reported weekly metrics on team performance.- Insured the payment of invoices and achieve resolution of any spend discrepancies.- Establish new vendors and create valuable working relationships.

Seattle, Washington, Us

Projects:- Led a cross-functional team of sales and support team members on a large reconciliation project. (2 Months)- Assist in providing transactions for 2 yearly audits.- Created a billing work flow: Defined a "hand-off" between sales, support and billing teams by creating a distinction of responsibilities. Developed a process for leveraging free trials for potential customers. Documented and distribute all new processes to ensure success.Responsibilities:- Monthly invoicing of large Aggregation, White Label, and customers with substantial usage based on unique contracts. Utilize SQL to gather usage data of customers. Individually tracked the changes in contracts and clarified contract terms with customers. - Support usage report requests by customers by using SQL queries.- Manage A/R aging through individual tracking in MS Excel.- Report $500K in Monthly Revenue and Taxes to the VP of Finance and Controller. - Provide Monthly Sales Commission Reports - Create individual reports in Salesforce for 30 sales team members and calculate monthly commissions based on individual books of business and new sales in MS Excel. - Support the customer experience with billing related questions. As a business to business software, I provide W-9 requests, contracts, past invoices, update billing account, changes in ownership, past due accounts, and suspended accounts.

Salt Lake City, Ut, Us

Responsibilities:- Work with assigned buyer to reconcile past due invoices during the major Christmas season for a large e-commerce company. - Managed 15K vendor and employee relations through the payment process.- Processed a team average of 45 out of variance transactions per week.- Utilized Tableau as a reference for sales and inventory. - Reconciled accounts through SAP.

Seattle, Wa, Us

Responsibilities:- Develop mathematical reasoning skills with 8th and 9th graders.- Guide students to apply learned skills into circuits, robotics and computer programs.

Arlington, Va, Us

Responsibilities:- Communicate and manage multiple tasks for WOWEC (Water Oxygen Waste Escape Cargo) Team.- Generate Value Stream and develop lean current work processes utilizing Excel.- Identify and present technical solutions for CARS (Corrective Action Reports).

Bachelor'S Degree, Mathematics

Certificate, Database Administration And Development

Education record