Manuel Perez

Manuel Perez Email and Phone Number

Due Diligence and Issues Management @ Northern Trust
Mesa, AZ, US
Manuel Perez's Location
Mesa, Arizona, United States, United States
Manuel Perez's Contact Details

Manuel Perez personal email

n/a
About Manuel Perez

Manuel Perez is a Due Diligence and Issues Management at Northern Trust. He possess expertise in customer service, management, training, microsoft office, leadership and 17 more skills. He is proficient in Spanish. Colleagues describe him as "My recommendation is in regards to Manuel's coaching group. I've witnessed his coaching first hand and feel that he provides exceptional insight and value to his clients. I've seen how he is able to shift perspectives and show how being more present in relationships Impact our ability to bring more focus in driving positive results in our business endeavors. I highly recommend his coaching and mentor services, especially if your in the midst of cultivating a winner's mindset." and "Great guy to work with. Always helped me handle cases when I was new to the department."

Manuel Perez's Current Company Details
Northern Trust

Northern Trust

View
Due Diligence and Issues Management
Mesa, AZ, US
Employees:
29804
Manuel Perez Work Experience Details
  • Northern Trust
    Due Diligence And Issues Management
    Northern Trust
    Mesa, Az, Us
  • Mufg
    Quality Control Vp - Financial Operations Of The Americas
    Mufg Feb 2018 - Dec 2022
    Tempe, Arizona
    Enterprise-wide support of the Chief Financial Officer (CFO) in developing, organizing, communicating, and maintaining sustainability and maturity in the Risk Control Self-Assessment (RCSA) Program, Third-Party Risk Management, Strategic Sourcing, Procurement, as well as serving as the Subject Matter Expert for all policies, programs, and frameworks for all business units within First and Second Line of Defense.Key Achievements:● Successfully mentored 12 contractors into full-time employees and facilitated promotions for three team members, enhancing overall team capability and morale.● Enhanced the Risk and Control Self-Assessment (RCSA) by identifying risks linked to new evolvingprocesses and serving as the First Line of Defense Subject Matter Expert on risk risk programs, monitoring, reporting, and resolution.● Championed the implementation of risk-based testing and monitoring programs by coordinating cross functional teams merging data from Archer and SAP into an excel database for reporting and Tableau presentation, successfully remediating significant federal sanctions through the management of an enterprise-wide risk control program.● Educated and advised business leaders on advanced risk management strategies, driving ongoingidentification of current and emerging risks while establishing strong relationships with key stakeholdersto enhance regulatory compliance and overall risk management effectiveness.
  • Genuent
    Third-Party Risk Management [Tprm] (Mufg)
    Genuent Jun 2017 - Feb 2018
    Tempe, Arizona
    Managed a portfolio of third-party vendors by facilitating risk assessments, identifying inherent risks, and collaborating with business line Relationship Managers to ensure governance, risk, and compliance objectives were met within the GRC system (Archer).Key Achievements:● Effectively resolved internal and external audits by leading consultations with Relationship Managers and Third Parties to streamline operational and organizational processes, ensuring compliance enterprise-wide, utilizing Excel for project management.
  • Paypal
    Risk Operations Iii, Seller Risk Management
    Paypal Jan 2013 - Jun 2017
    Chandler, Az
    Investigate financial crimes; enhanced due diligence (EDD) know your customer/client (KYC) and employ analytic techniques to identify potential instances of money laundering (AML) and deliver Suspicious Activity Reports (SARs) ensuring compliance with regulatory obligations.Key Achievements:● Supported pilot programs, creating fraud trend triggers and effectively resolving system issues through in-depth analysis of customer patterns and trends, leading to enhanced operational efficiency.● Drove significant sales growth by conducting in-depth analysis of merchant models, designing targeted training programs, and elevating outbound call quality related to PayPal products and services, all while ensuring robust security measures were in place.● Developed and delivered training for the risk department focused on thorough reviews of international patterns and accounts, resulting in a marked improvement in accuracy for identifying potential instances of money laundering and fraud, and reinforcing compliance with BSA/AML, USA Patriot Act, and OFAC regulations
  • Ccbill.Com | Ecsuite.Com | Secured Servers | Secured Cloud | Pnap
    Risk Management Supervisor & Compliance
    Ccbill.Com | Ecsuite.Com | Secured Servers | Secured Cloud | Pnap Mar 2006 - Oct 2012
    Phoenix, Arizona Area
    Management and development of processes between merchants, affiliates, and analysts enterprise wide. Overseeing high-volume merchant services within high-risk sectors to reduce payment fraud, lowering chargeback ratios, protecting merchant accounts, processing secure transactions, and improving business profitability. Resolve business challenges, enhance sales performance, and attract new clients while adhering to Credit Card Association guidelines.Key Achievements:● Streamlined efforts enterprise wide by developing and implementing policies, procedures, and monitoring frameworks for Phoenix NAP brands decreasing chargeback rates for the Secured Servers, Secured Cloud brands from 30% to under 3%, ensuring adherence to regulatory standards.● Trained staff in policy review to improve their understanding and detection of client fraud tactics, achieving a 75% reduction in affiliate fraud and decreasing the chargeback rate from 20% to 1%, leading to substantial revenue savings.

Manuel Perez Skills

Customer Service Management Training Microsoft Office Leadership Risk Management Cloud Computing Team Leadership Process Improvement Troubleshooting Business Process Improvement Databases Team Management Job Coaching Sales Salesforce.com Customer Relationship Management E Commerce Social Media Analytical Skills Data Entry Collaborative Problem Solving

Manuel Perez Education Details

  • Collins College
    Collins College
    Design And Visual Communications, General
  • Fresno Institute Of Technology
    Fresno Institute Of Technology
    Web/Multimedia Management And Webmaster
  • San Joaquin Valley College-Visalia
    Business Administration And Management, General

Frequently Asked Questions about Manuel Perez

What company does Manuel Perez work for?

Manuel Perez works for Northern Trust

What is Manuel Perez's role at the current company?

Manuel Perez's current role is Due Diligence and Issues Management.

What is Manuel Perez's email address?

Manuel Perez's email address is mp****@****pal.com

What schools did Manuel Perez attend?

Manuel Perez attended Collins College, Fresno Institute Of Technology, San Joaquin Valley College-Visalia.

What are some of Manuel Perez's interests?

Manuel Perez has interest in Investments, Rock Climbing, Technology And Programming, Art, Business And Management, Golfing, B Boying, Health And Wellness, Salsa Dancing, Bowling.

What skills is Manuel Perez known for?

Manuel Perez has skills like Customer Service, Management, Training, Microsoft Office, Leadership, Risk Management, Cloud Computing, Team Leadership, Process Improvement, Troubleshooting, Business Process Improvement, Databases.

Who are Manuel Perez's colleagues?

Manuel Perez's colleagues are Niraj Sharma, Sai Krishna Patha, Rajani Kumar Vissa, James Mays, Rohan Thomas, Josiah Redeem Babiano, Lavanya A.

Not the Manuel Perez you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.