After establishing. scaling, and leading UX and CX teams for more than a decade in-house, I moved into Product Management and Customer Experience consulting roles where I built the user research and customer insights programs at GoFundMe, Penn Medicine, and TuneIn, among others.To guide product and business decisions, I have crafted executive planning and product visioning workshops for Harvard Business School, Harvard Business Review, WeSpire, HubSpot, Curriculum Associates, and Penn Medicine. In addition to my consulting work with organizations and teams, I use my expertise to provide clarity to individuals. I founded Lift Up Connections to help women navigating transitions, including women in mid to senior career stages in the tech industry.Expanding beyond traditional 1:1 coaching models, our council programs provide participants with the community, friendship, peer support, and “lift” to confidently grow in their careers._____How I help organizations and product teams:- Build and scale strategic customer insights and CX programs to guide business strategy and product priorities- Deliver a CX strategy and product vision through my collaborative Visioning Workshop- Establish metrics to measure the success of the product experience, expanding beyond NPS and SUS- Teach courses on product visioning, user research, and strategic leadership→ https://perfettimedia.com_____How I boost women in tech:I offer a group accelerator program for women to learn, grow, connect, and co-create a vision for their next chapters.Our flagship offering, the Lift Up Connection Councils, provide small and interactive cohorts for women in tech navigating career and life inflection points.We offer supportive councils, a membership community, webinars, and courses to address the most challenging aspects of your career and life.→ https://liftupconnections.com