Peris Thuo Email & Phone Number

Kenya

• Provide operation advice to managers and staff in relation to employment contracts, terms of employment and the interpretation of agreements, awards, and policies.• Contribute to the development, review and maintenance of human resource policies, practices and procedures.• Manage human resource cases including disciplinary matters, health and safety, and performance appraisals.• Assist in the development and interpretation of human resource data, to assist business units with… Show more • Provide operation advice to managers and staff in relation to employment contracts, terms of employment and the interpretation of agreements, awards, and policies.• Contribute to the development, review and maintenance of human resource policies, practices and procedures.• Manage human resource cases including disciplinary matters, health and safety, and performance appraisals.• Assist in the development and interpretation of human resource data, to assist business units with workforce planning and operational matters.• Assist business units with recruitment and selection processes, including creating and updating job descriptions, and providing accurate and timely advice on throughout the phases of recruitment and selection.• Actively participate in operational HR planning, including assisting in consultation processes with internal stakeholders. Show less

Nairobi, Kenya

• Preparation of contracts on staff matters related to terms and conditions of service.• Review roles profiles/descriptions and ensure that they are in line with business needs.• Identification of training and development gaps as well as implementation of training and development plans.• Responsible for development and execution of people strategies for the entire organization.• Design talent acquisition framework aligned management practices with agency’s mission and core… Show more • Preparation of contracts on staff matters related to terms and conditions of service.• Review roles profiles/descriptions and ensure that they are in line with business needs.• Identification of training and development gaps as well as implementation of training and development plans.• Responsible for development and execution of people strategies for the entire organization.• Design talent acquisition framework aligned management practices with agency’s mission and core values.• Provide overall leadership and development of the human resources and administration function for the organization.• Track key recruiting metrics like turnover rates and developing HR management plans to ensure effective succession management in the company.• Spearhead the recruiting strategy for the organization; while bringing a high level of clarity surrounding hiring plans and metrics.• Onboarding & induction of new employees; Schedule onboarding sessions and job-related trainings for new employees• Administrative roles; managing employee attendance, leave days, opening of employee files, maintaining up to date records, calculating final dues during exists.• Payroll management; capture & calculation of overtime, holidays and evening shifts, paid time off etc and keep updated records of payments.• Develop and review a reward, compensation and benefit system that motivates staff in the company and increases retention• Compliance: Enforce industry standards through departmental heads and ensure restaurant staff compliant with health and safety regulations. Show less

Nairobi, Kenya

• Assisted in performance management through appraisal exercise.• Team Management; managed all junior staff, graduate and interns.• Training & development; Prepared training calendar and organized in house trainings.• In charge of employee separation process; Issue clearance circulars and certificate of service.• Administered & tracked employee contracts such as end of probation, confirmation, extensions, promotions, transfers, and terminations letters.• Administered and… Show more • Assisted in performance management through appraisal exercise.• Team Management; managed all junior staff, graduate and interns.• Training & development; Prepared training calendar and organized in house trainings.• In charge of employee separation process; Issue clearance circulars and certificate of service.• Administered & tracked employee contracts such as end of probation, confirmation, extensions, promotions, transfers, and terminations letters.• Administered and managed leave system, maintaining real time staff records in the HRIMS system. Capturing leave pay-outs, salary increments etc.• Maintained healthy applicant pipeline; processing applications and progressing candidates through different stages when required.• Managed end-to-end recruitment process for general staff in the company; Ensuring excellent hiring manager & candidate experience throughout the process.• Assisted in the onboarding process; Ensured that necessary documents are filled in during new hire onboarding.• Prepared offer letters and contracts for new employees; Handled correspondence & verification of employee referees and documentation before offering employment. • Maintained real time employee records, keeping employee information confidential and accurate in employee files and HR systems.• Periodic Reports; Generated man power report, preparing reports for monthly review meetings i.e. turnover, new recruits, probation and contracts. Show less

Nairobi

• Highlight operational issues expressed by customers.• Preparing Quotations for customers and sending to them through mail.• Ensure to achieve high number of calls as individuals without compromising on the quality and professionalism.• Recording and analyzing of service statistics, complaints, inquiries, customer surveys, and product promotions all accurately.• Provide product or service information to assist customers in making a decision about a product to buy.•… Show more • Highlight operational issues expressed by customers.• Preparing Quotations for customers and sending to them through mail.• Ensure to achieve high number of calls as individuals without compromising on the quality and professionalism.• Recording and analyzing of service statistics, complaints, inquiries, customer surveys, and product promotions all accurately.• Provide product or service information to assist customers in making a decision about a product to buy.• Resolution of complaint where possible or prompt submission of the complaint to Customer Contact Unit. Show less

Nairobi

• Annual leave management• Monitoring timely renewal of seasonal contract• Implementation of approved disciplinary action• Statutory and third party reconciliations and payment• Conduct induction to new staff and issue employment contracts• Processing of resignation/termination/dismissal letter to employees• Proper maintenance and update of personnel records on digital profile• Preparation and submission of ad hoc and regular report (e.g. Leavers & joiners)•… Show more • Annual leave management• Monitoring timely renewal of seasonal contract• Implementation of approved disciplinary action• Statutory and third party reconciliations and payment• Conduct induction to new staff and issue employment contracts• Processing of resignation/termination/dismissal letter to employees• Proper maintenance and update of personnel records on digital profile• Preparation and submission of ad hoc and regular report (e.g. Leavers & joiners)• Staff attendance; Conduct attendance management verification from the digital register • Liaising with Head of operations on any staff appointments that are due for confirmation• Facilitation and submission of Staff movement of employees within Campaigns/Departments• Administration and assistance with development of any other schemes the company may adopt• Analyse and ensure the correct application of company’s disciplinary process throughout the business• Recruitment administration from placing of adverts to appointments and background/references checks• Ensure employees queries are attended to promptly and provide advice and guidance to employees on HR issues• Develop, update and maintain HR Intranet with news, information, survey links and Company policy and procedure documents• Payroll administration; Preparing and capturing of daily payroll inputs (New starters, claims, leaves, allowances and deductions) and monthly payroll inputs (Medical billings, overtime and leave) Show less

Nairobi, Kenya

• Advised management company and HR policy development & implementation• Prepared reports and recommends procedures to reduce absenteeism and turnover.• Developed and maintained a human resource system that meets top management information needs.• Kept accurate & up to date employees records of benefits plans participation such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations.• Advised management… Show more • Advised management company and HR policy development & implementation• Prepared reports and recommends procedures to reduce absenteeism and turnover.• Developed and maintained a human resource system that meets top management information needs.• Kept accurate & up to date employees records of benefits plans participation such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations.• Advised management about hiring processes, terminations procedures, performance review, rewards, and compensation.• Advised management in appropriate resolution of employee relations issues, such disciplinary cases & breach of contract.• Administered performance review program to ensure effectiveness, compliance, and equity within organization.• Prepared employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations. Show less

Nairobi

• Opened customer accounts by recording account information.• Maintained customer records by updating account information.• Resolved product or service problems by clarifying the customer's complaint• Attracted potential customers by answering product and service questions; suggesting information about other products and services.

Nairobi

• Handled complaints and grievance procedures.• Conducted initial orientation to newly hired employees.• Coordinated HR projects such as meetings, training and surveys.• Assisted with day-to-day operations of the HR functions and duties.• Compiled and updated employee records both hard and soft copies.• Provided clerical and administrative support to Human Resources executives.• Processed documentation and prepared reports relating to personnel activities.• Dealt… Show more • Handled complaints and grievance procedures.• Conducted initial orientation to newly hired employees.• Coordinated HR projects such as meetings, training and surveys.• Assisted with day-to-day operations of the HR functions and duties.• Compiled and updated employee records both hard and soft copies.• Provided clerical and administrative support to Human Resources executives.• Processed documentation and prepared reports relating to personnel activities.• Dealt with employee requests regarding human resources issues, rules, and regulations.• Assisted in payroll preparation by providing relevant data about absences, bonus and leaves. Show less

Nairobi

• Maintained the employee details on the database.• Assisted in the monitoring and maintenance of records of induction program.• Kept track of staff long service awards in line with the CBA and inform the HRM accordingly.• Processed staff and faculty leave forms and ensured accurate calculation of leave balance and timely distribution to finance and heads of departments accordingly.• Managed payroll processes to ensure that employees were paid correctly according to their… Show more • Maintained the employee details on the database.• Assisted in the monitoring and maintenance of records of induction program.• Kept track of staff long service awards in line with the CBA and inform the HRM accordingly.• Processed staff and faculty leave forms and ensured accurate calculation of leave balance and timely distribution to finance and heads of departments accordingly.• Managed payroll processes to ensure that employees were paid correctly according to their contractual entitlements and managed salary arrangements.• Assisted in organizing of exit interviews for all staff leaving the institution in a timely manner, kept track of records and ensured proper filing was done. • Ensured that all staff resignations were reported to the HRM in a timely manner and calculation of final payments was made in line with the policy. • Liaised with the Insurance to ensure settlements were made in good time including pension withdrawals, group life claims, personal accident claims and workman’s compensation. • Assisted in, recruitment, orientation and confirmation of Newly Recruited Staff upon completion of probation. • Was responsible for coordinating of last respect and followed up with finance to ensure that the payment of final dues was paid as per policy. Show less

Diploma, Human Resources Management And Services, Second Class Honors

Bachelor Of Commerce - Bcom, Human Resources Management/Personnel Administration, General