Head Of Projects And Transformation
CurrentResponsible for the delivery of all technical changes and projects.
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Perry Smith is listed as Head of Projects and Transformation at Taylor Wimpey plc, a with 2748 employees, based in Guilsborough, England, United Kingdom. AeroLeads shows a work email signal at sky.com and a matched LinkedIn profile for Perry Smith.
Perry Smith previously worked as Director at Historica Ltd and Head of Change at Stm Group Plc. Perry Smith holds Digital Marketing, Diploma In Digital Marketing from Digital Marketing Institute.
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Strategic IT and Change Leader delivering impactful organisational growth through adept management of multifaceted projects and driving pivotal business transformations. Recognised for expertly navigating complex challenges, my leadership orchestrates innovative solutions that mitigate critical risks and enhance business performance. My customer-centric approach consistently yields exceptional satisfaction and substantial commercial outcomes.I foster a culture of collaboration and agility, championing transparent communication and providing invaluable strategic insight for decision-making processes, engendering steadfast team support. Prioritising stakeholder engagement, I forge robust relationships to ensure the seamless execution of projects within designated timelines and budgets. Strategic planning is at the core of my leadership, steering successful initiatives in enterprise architecture, change management, and data-driven business analytics. Notably, I've led and revitalised impactful B2B and B2C programs amidst challenging cultural and political landscapes, showcasing my unique skills and experience in navigating complex business environments.
Listed skills include Business Transformation, Change Management, Stakeholder Management, Customer Experience, and 40 others.
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United Kingdom
Responsible for the delivery of all technical changes and projects.
E-Commerce enterprise.
United Kingdom
Responsible for all STM Group Change programmes including new systems implementation and development, TOM transformation, data migration, business integration following acquisition and other business change programmes.
Stratford Upon Avon
Responsible for the management of Compliance and Risk programmes implementing a comprehensive suite of changes dealing with the review of legacy records spanning 100 years, data cleansing of 1.5m digital records required to meet regulatory standards for GDPR and ELTO (Employers Liability Tracing Office) and Brexit preparations. Implementation of various data systems e.g. ACL and Trillium for tracing and governance, and development of a front end system to collect improved data.
Europe
Business Change Lead for a pan-European pharmaceutical company responsible for the assessment and review of the b2b and b2c customer services environments of 3 subsidiaries, to identify opportunities to harmonise and gain efficiencies through a portfolio of changes required to support a SAP rollout.Working for a major insurance provider, responsible for the turnaround of an under-performing outsourced operation in India including analysis of the commercial relationship, operating model and business processes to design a suite of solutions to be implemented with the outsourcer.
Uk
Business Change Lead responsible for delivering change programmes focussed on efficiency and productivity improvements to create additional capacity. This was achieved using Lean principles to re-engineer customer contact and back office processing areas of one of the largest PPI providers in the UK.
London, United Kingdom
Programme management of a high profile, high risk, complex transformation portfolio involving >50 business and people change projects to integrate two disparate organisations (Orange and T-Mobile) into one cohesive industry leader.
Responsible for the design and management of a portfolio of changes to turnaround the performance of the Retail Sales department resulting in a 37% uplift in sales conversion (£10m revenue).
Management of a large-scale integration programme to implement a cohesive customer contract strategy. Due to growth and acquisition operations needed to be standardised across 5 UK sites providing cost benefit of £2.5m on run rate, whilst remaining budget neutral.
Milton Keynes, United Kingdom
Responsible for the set up and ongoing management of two major outsourced accounts, both in banking.
Responsble for managing resource and client delivery.
Responsible for a number of change initiatives over the 3 year period.
Responsible for building the customer experience and service proposition for a new brand and entrant into the marketplace using CRM and data analytics, delivering the operational strategy across 3 contact centre sites through to company launch.
Other employees you can reach at taylorwimpey.co.uk. View company contacts for 2748 employees →
Rhys Harris
Colleague at Taylor Wimpey PlcUnited Kingdom
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Michael Otoide
Colleague at Taylor Wimpey PlcGreater Brighton And Hove Area, United Kingdom
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Rachael Redding
Colleague at Taylor Wimpey PlcEast Hampshire, England, United Kingdom
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Marc Nelson
Colleague at Taylor Wimpey PlcGlasgow, Scotland, United Kingdom
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Adam Riding
Colleague at Taylor Wimpey PlcLeeds, England, United Kingdom
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Liz Hibberd
Colleague at Taylor Wimpey PlcCannock, England, United Kingdom
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Christina Waite-Ragbir
Colleague at Taylor Wimpey PlcBrentwood, England, United Kingdom
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Anthony Pinckney
Colleague at Taylor Wimpey PlcDover, England, United Kingdom
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David Marshall
Colleague at Taylor Wimpey PlcKilmarnock, Scotland, United Kingdom
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Andrew Matthews
Colleague at Taylor Wimpey PlcManchester Area, United Kingdom
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Certificate of Lean Competency at LCS Level 1A
Management and MBA
Quick answers generated from the profile data available on this page.
Perry Smith works for Taylor Wimpey plc.
Perry Smith is listed as Head of Projects and Transformation at Taylor Wimpey plc.
AeroLeads has found 1 work email signal at @sky.com for Perry Smith at Taylor Wimpey plc.
Perry Smith is based in Guilsborough, England, United Kingdom while working with Taylor Wimpey plc.
Perry Smith has worked for Taylor Wimpey Plc, Historica Ltd, Stm Group Plc, Nfu Mutual, and Customer Consulting Limited.
Perry Smith's colleagues at Taylor Wimpey plc include Rhys Harris, Michael Otoide, Rachael Redding, Marc Nelson, and Adam Riding.
You can use AeroLeads to view verified contact signals for Perry Smith at Taylor Wimpey plc, including work email, phone, and LinkedIn data when available.
Perry Smith holds Digital Marketing, Diploma In Digital Marketing from Digital Marketing Institute.
Perry Smith is listed with skills including Business Transformation, Change Management, Stakeholder Management, Customer Experience, Contact Centers, Culture Change, Performance Improvement, and Outsourcing.
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