Pete Hansen Email & Phone Number

Irving, Texas

Dallas/Fort Worth Area

Responsible for Cunningham Lindsey US commercial general adjusting services and US TPA operations

Dallas/Fort Worth Area

Developed and executed aggressive, comprehensive improvement plans for rebuilding operations and results. Installed high performing leaders across operation, resulting in swift strategy execution. Successfully transformed corporate culture for open communications, detailed accountability, consistent execution and data-driven problem solving. Managed 460-member claim department supporting $500 million annual premium, direct to consumer, non-standard auto company.

Dallas, Texas

Directly responsible for Kemper P&C claims operations and results, supporting $1B annual premium for non-standard personal and commercial auto, direct auto and preferred personal auto and home businesses, overseeing 835 employees in 5 regional offices. Managed consolidated operations while directing execution to support Non-standard auto v Preferred business differences. Established positive culture of continuous improvement, while maximizing scale and efficiency across functions through… Show more Directly responsible for Kemper P&C claims operations and results, supporting $1B annual premium for non-standard personal and commercial auto, direct auto and preferred personal auto and home businesses, overseeing 835 employees in 5 regional offices. Managed consolidated operations while directing execution to support Non-standard auto v Preferred business differences. Established positive culture of continuous improvement, while maximizing scale and efficiency across functions through guideline consistency and increased performance expectations Show less

Dallas/Fort Worth Area

Directed and implemented strategy and execution toward corporate objectives, combining three claim operations into one cohesive claim department. Responsible for personal and commercial auto results and supporting functions, directing strategy, execution, consistency and best practices across 800 claim employees in 5 regional offices.

Kemper Specialty (Previously Unitrin Specialty)

Chief claims officer for non-standard auto insurance company doing business in 21 states. Managed 350 employees, 3 regional offices. Merged and restructured claims operations from two companies, resulting in successful, single, cohesive and standardized operation. Directed turnaround of poor performing operations, consolidating claim functions and implementing strategy to consistently improve loss and expense ratios for non-standard personal and commercial auto business. Ground up… Show more Chief claims officer for non-standard auto insurance company doing business in 21 states. Managed 350 employees, 3 regional offices. Merged and restructured claims operations from two companies, resulting in successful, single, cohesive and standardized operation. Directed turnaround of poor performing operations, consolidating claim functions and implementing strategy to consistently improve loss and expense ratios for non-standard personal and commercial auto business. Ground up development or rebuilding most aspects of claims operations and managed corporate compliance and forms functions. Show less

Dallas/Fort Worth Area

Directed development of Claims operation from a single state (Texas) auto carrier to support a profitable 6-state regional company. Developed strategic business plans, financial forecasts, budgets and staffing models, accounting for aggressive growth while continuing to meet service and cost control objectives.

Dallas/Fort Worth Area

Multi-line personal and commercial adjusting, supervision, and management with a record of consistent promotions and rapid advancements in responsibility.

Bachelor Of Business Administration (B.B.A.), Business Management

Activities and Societies: Athletic Scholarship - Basketball

Associate Of Arts (A.A.)

Activities and Societies: Athletic Sholarship - Basketball