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@forrester.com
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4 phones found area 860, 603, and 866
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Pete Jacques, Ph.D. is listed as CX Measurement | Impact | Strategy | Alignment | Loyalty at Forrester, a company with 2069 employees, based in Cambridge, Massachusetts, United States. AeroLeads shows a work email signal at forrester.com, phone signal with area code 860, 603, 866, and a matched LinkedIn profile for Pete Jacques, Ph.D..
Pete Jacques, Ph.D. previously worked as Principal Analyst, Customer Experience at Forrester and Principal Analyst, CX Index at Forrester. Pete Jacques, Ph.D. holds B.A., Psychology from University Of Connecticut.
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AeroLeads found 1 current-domain work email signal for Pete Jacques, Ph.D.. Compare company email patterns before reaching out.
Over 20 years bringing the consumer perspective (insights and experiences) to business leaders to drive strategic decision-making across lines of business; Skilled researcher, communicator and relationship builder; Thrives at consultative opportunities to build superior experiences that benefit both the consumer and the business. Specialties: Customer Experience, Journey Mapping, Voice of Customer (i.e., customer satisfaction and loyalty), Design Thinking; Quantitative and qualitative market research, segmentation, brand metrics, Life and Health insurance industries, advanced statistical analysis, RIVA-certified focus group moderator, seasoned presenter.
Listed skills include Market Research, Segmentation, Customer Insight, Strategy, and 27 others.
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Cambridge, Massachusetts, United States
I serve customer experience (CX) professionals. I conduct research on consumer trust, loyalty and decision-making, creating thought leadership to help companies move from CX insights to action for better business outcomes.
Hartford, Connecticut Area
Led consumer insights function to drive strategic decision making in product development, distribution, marketing and customer experience; directing primary research, insights synthesis and activation; built customer data mart to support customer profiling, data mining and predictive analytics; built high performing work team of consultants/analysts.
Partnered and influenced senior business leaders to drive customer-centricity by translating customer needs, wants, and desires into insights. Applied customer design research principles, consumer behavior, and market research methodologies to help develop and deliver differentiating customer experiences. Collaborated closely with cross functional team and.
As a leader in the Customer Experience organization, I am responsible for developing the strategy and managing execution of the enterprise VOC program. This includes tracking key customer satisfaction metrics and using primary and secondary research to turn customer insights into actionable recommendations.
Managed on-going B2B and B2C satisfaction/loyalty program for Fortune 100 company; Conducted ad hoc quantitative and qualitative research studies to build customer experience knowledge base; Supported marketing analytics to provide business intelligence and program evaluations.
Managed all aspects of custom research unit, with P/L responsibility, including business development and project management; provided qualitative and quantitative research services to association members to solve marketing and distribution business problems.Created research programs focused on attitudes and behaviors of middle-income consumers. Conducted.
Other employees you can reach at forrester.com. View company contacts for 2069 employees →
Romina Militello
Colleague at Forrester
Forlì, Emilia-Romagna, Italy, Italy
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KP
Kina Perez Kellogg
Colleague at Forrester
Greater Boston, United States
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Tramaine Blakely
Colleague at Forrester
Dallas-Fort Worth Metroplex, United States
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CO
Courtenay O'Connor
Colleague at Forrester
San Francisco, California, United States, United States
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Fouzi Laib
Colleague at Forrester
Algeria, Algeria
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AK
Ashdon Kaui
Colleague at Forrester
Hilo, Hawaii, United States, United States
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KM
Konanona Maionenaa
Colleague at Forrester
Mountain View, California, United States, United States
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GR
Gabrielle Raymond
Colleague at Forrester
Cambridge, Massachusetts, United States, United States
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EF
Esnandar Fitri
Colleague at Forrester
Indonesia, Indonesia
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WA
Wadah Atimsh
Colleague at Forrester
Jordan, Jordan
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Quick answers generated from the profile data available on this page.
Pete Jacques, Ph.D. works for Forrester.
Pete Jacques, Ph.D. is listed as CX Measurement | Impact | Strategy | Alignment | Loyalty at Forrester.
AeroLeads has found 1 work email signal at @forrester.com for Pete Jacques, Ph.D. at Forrester.
AeroLeads has found 4 phone signal(s) with area code 860, 603, 866 for Pete Jacques, Ph.D. at Forrester.
Pete Jacques, Ph.D. is based in Cambridge, Massachusetts, United States while working with Forrester.
Pete Jacques, Ph.D. has worked for Forrester, Lincoln Financial Group, Cigna, Massmutual Financial Group, and Limra International.
Pete Jacques, Ph.D.'s colleagues at Forrester include Romina Militello, Kina Perez Kellogg, Tramaine Blakely, Courtenay O'Connor, and Fouzi Laib.
You can use AeroLeads to view verified contact signals for Pete Jacques, Ph.D. at Forrester, including work email, phone, and LinkedIn data when available.
Pete Jacques, Ph.D. holds B.A., Psychology from University Of Connecticut.
Pete Jacques, Ph.D. is listed with skills including Market Research, Segmentation, Customer Insight, Strategy, Analytics, Marketing Research, Leadership, and Marketing Strategy.
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