Head Of Operations - Retail Protection
CurrentHead of Operations, with full responsibility for Underwriting, Claims, Customer Service, Agency and Remuneration, Complaints and Resource Planning activity.
Apr 2022 - Present
AeroLeads people directory · profile
Pete Sanderson Email & Phone Number
Head of Operations - Retail Protection
at
Zurich Insurance
1 work email found
@uk.zurich.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Operations - Retail Protection
Location
Shurdington, England, United Kingdom
Who is Pete Sanderson? Overview
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Quick answer
Pete Sanderson is listed as Head of Operations - Retail Protection at Zurich Insurance, based in Shurdington, England, United Kingdom. AeroLeads shows a work email signal at uk.zurich.com and a matched LinkedIn profile for Pete Sanderson.
Pete Sanderson previously worked as Head Of Operations - Personal Lines at Zurich Insurance and Head of Automation & Robotics at Zurich Personal Lines & Endsleigh. Pete Sanderson holds Bsc, Operations Management, Research & Economics from Lancaster University.
Company email context
Email format at Zurich Insurance
This section adds company-level context without repeating Pete Sanderson's masked contact details.
psanderson@uk.zurich.com
76% confidence
AeroLeads found 1 current-domain work email signal for Pete Sanderson. Compare company email patterns before reaching out.
Profile bio
About Pete Sanderson
A passionate, results orientated operations executive / leader with a proven track record in driving commercial value and exceptional customer service. Specialities:• Extensive knowledge of insurance & retail operations, TPA and supplier management, change management and P&L management.• A track record for the flawless execution of strategic value adding change• Extremely strong quantitative and analytical skills aligned with proven experience in value delivery• Extensive experience of customer service design and delivery programmes with a strong focus on enhancing customer experience and creating a culture of continuous improvement.• Passionate and engaging leader.
Listed skills include Insurance, Customer Experience, Account Management, General Insurance, and 25 others.
Current workplace
Pete Sanderson's current company
Company context helps verify the profile and gives searchers a useful next step.
Zurich Insurance
Website
AeroLeads page
9 roles
Pete Sanderson work experience
A career timeline built from the work history available for this profile.
Head Of Operations - Personal Lines
Responsible for UK Personal Lines delivery and performance including third party outsourced providers.
Jan 2017 - Apr 2022
Head Of Automation & Robotics
Zurich Personal Lines & Endsleigh
Leading customer operations automation & robotics programme; delivering transformational change for customers, colleagues and delivering significant ROI and brand value benefit.
Feb 2016 - Jan 2017
Head Of General Insurance Operations - Zurich Insurance
May 2012 - Feb 2016
Head Of Motor Claims
Jun 2010 - Oct 2012
Head Of Contact Centres
Full strategic and operational responsibility for the inbound call centres at the Cheltenham site (primarily servicing existing Endsleigh customers). Handling circa 800,000 calls and emails per year across all general insurance products via 4 Senior Team Managers, 20 Team Leaders and 350 agent FTE.Specific areas of responsibility include:Customer ServiceCredit ControlComplaintsFraud and Validation
Aug 2008 - Oct 2012
Head Of Internet Operations / Sales
Responsible for the design, set up and implementation of a market leading, fully blended contact centre, pro actively converting Internet enquiries and other enquiry types. Complete responsibility for the development of Endsleigh's On and Off line sales strategy.
Jun 2004 - Aug 2008
Head Of Contact Centres - Sales And Service
1. Founded Endsleigh's Out of Hours Contact Centre in 1999. 2. Succesfully set up and managed subsidiary company 17-40 in 2000.3. Succesfully set up and managed subsidiary Women on Wheels in 2002.4. Managed all of above in conjunction with seperate 100 seat Customer Service Contact Centre from 2004.
May 1999 - Jun 2005
Analyst
East Midlands Electricity Board
May 1992 - Sep 1993
Team & coworkers
Colleagues at Zurich Insurance
Other employees you can reach at zurich-airport.com. View company contacts →
MF
Monica F.
Colleague at Zurich InsuranceSwitzerland
View →
JH
Jim Heintz
Colleague at Zurich InsurancePhoenix, Arizona, United States
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RA
Robin A. Kemper
Colleague at Zurich InsuranceLawrence, New Jersey, United States
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SG
Silvan Gehrig
Colleague at Zurich InsuranceZurich, Switzerland
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AW
Andre Wyss
Colleague at Zurich InsuranceZurich, Switzerland
View →
JL
Jan Latussek
Colleague at Zurich InsuranceZurich, Switzerland
View →
MM
Matthew Mowle
Colleague at Zurich InsuranceUnited Kingdom
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SM
Shaneen Marshall
Colleague at Zurich InsuranceGreater Sydney Area, Australia
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PM
Paul M.
Colleague at Zurich InsurancePhiladelphia, Pennsylvania, United States
View →
LB
Liam Burrell
Colleague at Zurich InsuranceSingapore
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Monica F.
Colleague at Zurich InsuranceSwitzerland
View →
JH
Jim Heintz
Colleague at Zurich InsurancePhoenix, Arizona, United States
View →
RA
Robin A. Kemper
Colleague at Zurich InsuranceLawrence, New Jersey, United States
View →
SG
Silvan Gehrig
Colleague at Zurich InsuranceZurich, Switzerland
View →
AW
Andre Wyss
Colleague at Zurich InsuranceZurich, Switzerland
View →
JL
Jan Latussek
Colleague at Zurich InsuranceZurich, Switzerland
View →
MM
Matthew Mowle
Colleague at Zurich InsuranceUnited Kingdom
View →
SM
Shaneen Marshall
Colleague at Zurich InsuranceGreater Sydney Area, Australia
View →
PM
Paul M.
Colleague at Zurich InsurancePhiladelphia, Pennsylvania, United States
View →
LB
Liam Burrell
Colleague at Zurich InsuranceSingapore
View →
2 education records
Pete Sanderson education
Bsc, Operations Management, Research & Economics
Lancaster University
Postgraduate Diploma, Mba
University Of Gloucestershire
FAQ
Frequently asked questions about Pete Sanderson
Quick answers generated from the profile data available on this page.
What company does Pete Sanderson work for?
Pete Sanderson works for Zurich Insurance.
What is Pete Sanderson's role at Zurich Insurance?
Pete Sanderson is listed as Head of Operations - Retail Protection at Zurich Insurance.
What is Pete Sanderson's email address?
AeroLeads has found 1 work email signal at @uk.zurich.com for Pete Sanderson at Zurich Insurance.
Where is Pete Sanderson based?
Pete Sanderson is based in Shurdington, England, United Kingdom while working with Zurich Insurance.
What companies has Pete Sanderson worked for?
Pete Sanderson has worked for Zurich Insurance, Zurich Personal Lines & Endsleigh, Endsleigh Insurance Services Ltd, and East Midlands Electricity Board.
Who are Pete Sanderson's colleagues at Zurich Insurance?
Pete Sanderson's colleagues at Zurich Insurance include Monica F., Jim Heintz, Robin A. Kemper, Silvan Gehrig, and Andre Wyss.
How can I contact Pete Sanderson?
You can use AeroLeads to view verified contact signals for Pete Sanderson at Zurich Insurance, including work email, phone, and LinkedIn data when available.
What schools did Pete Sanderson attend?
Pete Sanderson holds Bsc, Operations Management, Research & Economics from Lancaster University.
What skills is Pete Sanderson known for?
Pete Sanderson is listed with skills including Insurance, Customer Experience, Account Management, General Insurance, Call Center, New Business Development, Customer Retention, and Sales Management.
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