Happy Money is a financial company that combines psychology and money to help people live happier lives. - Utilize internal tools, company culture, and industry training to cultivate meaningful customer relationships and provide exceptional experiences.- Communicate the financial wellness value proposition of Happy Money to members through various communication mediums including phone calls, live web chats, and CRM tickets.- Work to identify opportunities for improvement… Show more Happy Money is a financial company that combines psychology and money to help people live happier lives. - Utilize internal tools, company culture, and industry training to cultivate meaningful customer relationships and provide exceptional experiences.- Communicate the financial wellness value proposition of Happy Money to members through various communication mediums including phone calls, live web chats, and CRM tickets.- Work to identify opportunities for improvement within internal processes and help ideate on how the team can execute upon these opportunities. Show less

- Used InDesign to facilitate price changes and requests from corporate managers.- Printed marketing and advertising creatives to be distributed to retail locations.

- Managed all daily operations of the coffee bar to establish and maintain the positive brand image and experience- Developed product recommendations and supporting marketing initiatives for new products- Co-created a training program and supporting materials for new hires- Handled all supply and inventory ordering, storage, and quality control