Pete Charlton Email & Phone Number

Exton, PA

Newark, Delaware

• Managed network port and physical capacity of Datacenters and computer rooms throughout the US.
• Managed corporate data center systems migration project to newly built facility.
• Performed Windows Server and monitoring systems administration tasks.
• Webmaster of internal intranet site for the Internet & Infrastructure Services organization as well as performed Technical writer functions for Confluence Wiki.
• Performed application support for jboss, modjk ecommerce platform.
• Guided transition from onshore to offshore support structure and managed relationship with two offshore partners.

• Organized and managed 24x7x365 overage of two Infrastructure Operation Centers and eleven employees. Built and maintained schedule, documentation repository, and SOPs
• Guided transition from onshore to offshore support structure and managed relationship with two offshore partners

Philadelphia, PA

• Supervised Assigned shift of Operations Command Center (OCC). Monitored MVS/VM mainframes, Windows 2000/ Unix systems, 20+ client Websites, Datacenter Environmental systems, and all backup systems.
• Prepared Morning Reports for OCC manager and provided input for performance reviews of staff.
• Provided Desk side support users in 1500 Market Street Location

• Provided desktop support services to multiple client locations including First USA Bank, Hospital University of Pennsylvania, and Bank of New York.
• Major projects include deployment of 1000 desktop PCs for TDS implementation at HUP, Configuration Center build out for the Bank of New York, executive level desktop support for board members of First USA Bank