- Supported the operation of the Sunquest LIS by creating new organism codes and lab comments tailored for the Microbiology lab. Aligned Minimum Inhibitory Concentration (MIC) interpretations with CLSI guidelines and facilitated data migration during a software upgrade, including the removal of obsolete codes, ensuring up-to-date system codes- Conducted validation of a real-time PCR Lab-Developed Test (LDT) on the Diasorin Liaison, including the determination of acceptable sample criteria and performance comparisons. Analyzed data from the Cepheid MVP assay for clinical application, organized results, and formatted data for research, which was then provided to the laboratory medical director, showcasing proficiency in data analysis and research support- Performed maintenance, troubleshooting, and QC compliance for molecular diagnostics analyzers, including Cepheid GeneXpert Infinity, Abbott Alinity m, BIOFIRE Torch, and the Diasorin Liaison MDX. Ensured consistent performance and accuracy of assays with new reagents and lot shipments- Delivered accurate culture interpretations, organism identification, and antibiotic sensitivity testing using MALDI-TOF, biochemical testing, and various sensitivity testing methods. Provided detailed reports and analyses to support clinical decision-making and laboratory operations- Served as Charge Technologist on the evening shift for one year, guiding new technologists on laboratory procedures, troubleshooting instrumentation issues, and effectively using the LIS. Acted as a primary resource for resolving technical questions and ensuring compliance with lab protocols

- Acted as a superuser for the transition from SoftLab LIS to Epic Beaker. Trained colleagues on new functionalities and processes, provided support during the go-live phase, and served as a liaison between laboratory staff and IT to relay software issues and ensure effective problem resolution- Conducted microbiological analysis using techniques such as brightfield and fluorescent microscopy, gram stains, and advanced PCR technologies like the Cepheid GeneXpert. Provided preliminary findings and presumptive identification of critical sample types. Managed and troubleshooted laboratory equipment, ensuring optimal functionality and minimal downtime- Collaborated on research initiatives with Matthew Sims, MD, PhD, in the Infectious Diseases Research Department. Assisted with data collection, compilation, and analysis for several research projects. Evaluated new PCR technologies and provided clinical data to support product submissions for FDA approval, demonstrating proficiency in managing research data and integrating new diagnostic technologies

- Conducted analytical chemistry testing on raw materials, in-process, and finished product shampoo ingredients to ensure compliance with quality standards (e.g., pH, color, viscosity, purity). Utilized data from these tests to make necessary chemical adjustments, ensuring product quality and consistency- Leveraged laboratory information management systems like WebLIMS and SAP QM for comprehensive data management, analysis, and accurate documentation of batch data. Managed data entry and produced certificates of analysis, facilitated seamless quality control inspections and maintained organized lab data and reports- Integrated Good Laboratory Practices and ISO 9001 standards into lab operations to support the Quality Management System. Strong performance as an independent QC technologist demonstrated by zero lab-related incidents and consistent performance