Peter W Macy Email & Phone Number

San Luis Obispo County, California, United States

Austin, Texas, United States

Austin, Texas Area

Partner with internal Sales teams and lead SE involvement in creation of client engagement plans and powerful POV’s of the Oracle CX suite of productsSpearhead overall SE engagement, and lead in depth customer discovery sessions to identify business pains, understand current tech stack and gather technical and functional requirements Manage complex, tailored “end-to-end” demo builds involving multiple CX applications, ensuring deadlines are met, messaging is impactful, value is demonstrated and customer concerns are addressedCoordinate and write responses of complex RFP/RFI requests from prospective clients related to product capabilities, security, technology and best practices

Greater Boston Area

Program Manager of core products, overseeing and syncing sales and production forecasts, then coordinating production and supply plans with CMs and suppliers to ensure achievement of critical KPIs and proper scaling to support our rapid growthSourced 3rd party solutions and led multiple projects and initiatives focused on ensuring global compliance, streamlining internal processes and improving communications across teams, allowing the Logistics and Business Operations team to support our 100% YoY revenue growth without increasing head countNegotiated contracts with consultants for business needs, resulting in savings of >12% in gross last mile spend and improved compliance on critical productsConducted review of shipping strategies and reworked packaging and palletizing of current and new products, achieving increased pallet utilization of >20% on current products and 40% on a new product prior to launchKey member of NPI, Product and Marketing teams when strategizing and planning new product roll-outs to ensure seamless transition of product revisions and successful launches of new products

Las Vegas, Nevada Area

Spearheaded in depth analysis of privately held companies to assess investment potential and devise operational and growth strategies to achieve target ROITravelled to foreign suppliers to review current suppliers to assess supplier ability, institute new QC standards and procedures, work on product enhancement and new product development and improve/build supplier relationsReduced product failure at final QC by over 70% on primary product line of invested company by isolating the repeated failure of a component and redesigning the component to ensure improved consistency of conformity in the end product Assisted in the design and creation of new products, conducted market research, and identified target business partners to create strategies for bringing new product lines to marketNegotiated contracts with new and existing suppliers, vendors, business partners and licensors for new productsCreated Revenue and Cash Flow projection models to determine the size of investment needed to support operations and achieve growth targets while maintaining required ROI

Hartford, Ct

UTC's Operations Leadership Program (OLP) is a premier two year rotational program focused on operations within the many divisions of UTC. As part of the program, OLP Associates complete 3 eight month rotations focused on the 3 key areas of operations within UTC - Supply Management, Manufacturing and Quality. Each rotation is to be completed at a different UTC subsidiary, to give the associates a broad range of knowledge and experiences of the many aspects of UTC.

Middletown, Engine Center

Rotation 3 of OLPFunctional Area: QualityConducted a full tooling audit of over $6M worth of tools for all military lines in the Engine Center; including reviews of build instructions and mechanic interviews to identify tools required for the build processes; then utilized this information to develop and implement new tooling storage solutions with outside vendors to better facilitate accountabilityAssisted Engine Center Quality and Production management to create a new tooling control vision for all P&W Engine Assembly facilities to ensure compliance per DCMA and FAA requirements; including the development and writing new standard work procedures to establish and maintain the implementation of new policies and proceduresResearched new tooling storage solutions from outside vendors and worked with them to develop relationships; discussing different system capabilities with vendors and negotiating potential options based on PW needs

Middletown And East Hartford, Connecticut

Rotation 2 of OLPFunctional Area: Supply ManagementFacilitated the transition of daily, tactical buying responsibilities of two critical suppliers to offshore business partners; provided training and mentoring to outsourced employees, allowing internal team to focus on strategic initiatives and issues focused on improved supplier performance and cost reductionManaged two strategic partnerships with responsibility for over 400 distinct part numbers and 10% of composite spend; developed and implemented new lotting strategies and inspection procedures resulting in improved OTD of 10% to Military Spares and 15% to Commercial Spares, reduced shipping costs by 51% from a key supplier facility and reduced inspection costs by $95K/monthSupported strategy development and negotiation teams focused on UTC “One-Company” efforts; researched and assisted new source development; worked in a cross-functional, cross Business Unit negotiation team to leverage total UTC composite spend and drive pricing reductions to combat over $400M in contract headwinds

Stratford, Connecticut

Rotation 1 of OLPFunctional Area: ManufacturingDirectly supervised 30 hourly union employees across 7 cells during 1st shift, indirectly supervised and provided direction to 15 off shift employees by detailing work to be completed in daily “Nightletter”, resulting in improved product flow and achievement of 98% target deliveriesDrove lean efforts towards achieving ACE Gold status and improved product flow, resulting in a: 36% reduction in product lead time, 21% reduction in WIP inventory, 58% reduction in cost of poor quality, 6% improvement in delivery to plan and 3% improvement of labor hour performanceLed cross functional team, created the business case and facilitated interactions with an outside vendor to implement a new process that would realize over $1M annual reduction in operating costs and significant reductions in hazardous waste disposal from the Titanium Spar Production Line

Tulsa, Oklahoma

TDW is known around the world as a leader in providing pipeline integrity services to the oil and gas industry. I was fortunate enough to have the opportunity to work with TDW's Business Development Team as an intern while pursuing my MBA. My key responsibilities were:Assisted business segment directors in coordinating their teams for the development of 3 year strategic business segment plans for presentation to, and final approval by, the board of directorsIdentified, analyzed and vetted global and domestic petrochemical market segments; created models to assess market size and growth prospects to develop strategic plansBrought forth and introduced new approaches towards Corporate Social Responsibility to the CSR team, resulting in the development of new CSR initiatives to enhance company presence and impact in local communities

San Francisco, California

Responsible for the selection, development and training of offshore service partner employees; the methods and procedures implemented improved internal documentation while lowering costs and allowing home office personnel to focus on strategic growth initiativesBuilt and managed agency repair center partnerships and the build out of ST in-home repair capabilities; created and implemented new monitoring and reporting procedures resulting in improved oversight of business partnershipsManaged and conducted trainings of customer relations personnel, spearheaded escalated customer resolution needs, consistently achieving customer satisfaction goals, resulting in 20% improvement in customer satisfaction rates Coordinated and facilitated business development and IT integration projects with partnered agency repair centers

San Francisco, California

OnTheFly (now named Wingtip) is a company focused on providing "Solutions for the Modern Gentleman" by being a "One-Stop-Shop for the Modern Gentleman." The company sells a range of products from custom clothing, professional & casual clothing, cufflinks, pens, leather goods, barware, cigar accessories, and much more. As a small start-up when I was there I performed a range of duties, but some of my more specific job responsibilities were:Established and managed B2B relationships, negotiated product offerings and profit splits and monitored promotion of the On the Fly image in partnered businesses, resulting in 15% increase in sales and customer traffic to flagship store Planned and organized sales venues and coordinated company promotions and sales events Developed and implemented an improved inventory management system, resulting in increased inventory turnover and decreased delays in customer order shipments

Mba, Global Business

Activities and Societies: Member Beta Gamma Sigma, Global Business Honor SocietyCo-author of the Case Study: "Luxury Wars: LVMH versus.

Business, Cross Cultural Managment And Entrepreneurship

Activities and Societies: Voting Member on Student Financial Advisory Committee, 2003 - 2004Minored in Mathematics, graduated Magna Cum.