Peter Clifton
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Peter Clifton Email & Phone Number

Service Assurance Manager at Optus
Location: Sydney, New South Wales, Australia 14 work roles 1 school
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Current company
Role
Service Assurance Manager
Location
Sydney, New South Wales, Australia
Company size

Who is Peter Clifton? Overview

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Quick answer

Peter Clifton is listed as Service Assurance Manager at Optus, a company with 10667 employees, based in Sydney, New South Wales, Australia. AeroLeads shows a matched LinkedIn profile for Peter Clifton.

Peter Clifton previously worked as MANAGER, Project Control Office, Critical Communications Enhancement Program at Nsw Telco Authority and IT Program and Service Delivery Consultant at Amalgamotion. Peter Clifton holds Master Of Business In Information Technology Management (Mbitm) from University Of Technology, Sydney.

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Optus

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Profile bio

About Peter Clifton

A strategically focused leader with extensive experience in IT Program Management and Service Delivery Management backed by a Master of Business in Information Technology Management and Information Technology Infrastructure Library (ITIL) certification.Has successfully built and led high performing teams, including direct, virtual and off-shore. Is collaborative and results orientated with a customer-focus and building strong relationships with stakeholders at all levels. Ensures outcomes met objectives leveraging experience to simplify and deploy innovative solutions. Successful delivery of critical projects and programs for organisations across multiple industry sectors ensuring on time and on budget quality outcomes. Has extensive service delivery experience having held senior leadership roles with service providers providing IT services to the automotive industry. Has led teams designing IT and Service solutions for enterprise organisations and led the service management team for Telstra into Woolworths, Australia’s largest retailer. Areas of ExpertiseLeadership | Program / Project Management | Transformation| IT Service Management | Supplier Management |Customer Relationship | Budgets | Governance | Contract Execution | Stakeholder Management |ITIL | Negotiating| Change Management |Risk Management | Disaster Recovery/ Business Continuity | Reporting

Current workplace

Peter Clifton's current company

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Optus
Optus
Service Assurance Manager
Sydney, NSW, AU
Website
Employees
10667
AeroLeads page
14 roles · 25 years

Peter Clifton work experience

A career timeline built from the work history available for this profile.

Service Assurance Manager

Sydney, NSW, AU

Manager, Project Control Office, Critical Communications Enhancement Program

Led the Project Control Office team (8) to ensure timely delivery of all operational, data and reporting requirements to the project team and key stakeholders providing information on progress against plans and enabling effective decision making.

Nov 2023 - Sep 2024

It Program And Service Delivery Consultant

Sydney, New South Wales, Australia

Sep 2021 - Sep 2024

Program Consultant, Telstra Purple

Working with Telstra Purple on the deployment of the Tasmania Government Radio Network (TasGRN). Responsible for testing and acceptance of Network Management elements, including plans, workshop facilitation and defect rectification. Consulted on operational readiness, process development and documentation for Telstra and third parties. Developed plain.

Nov 2022 - Nov 2023

It & Security Lead, Transition Program, Nsw Telco Authority

IT and Security lead for a multimillion dollar Transition Program. Represented the Telco Authority to the vendor to ensure all deliverables met contractual obligations, including; design documentation, architectural standards, business & functional requirements, relevant processes and system builds.

Sep 2021 - Nov 2022

Head Of Service, Woolworths

Sydney, New South Wales, Australia

Responsible for all Telstra services delivered to the Woolworths Group. Managing a team of Service Delivery Managers (3) and indirectly, internal delivery teams. Focusing on service improvement initiatives, streamlined governance, improved accountability and transparency, cost reduction and contractual compliance.

Aug 2019 - May 2021

General Manager Service Solutions

Leadership of the Service Solution Architecture Team (20) providing specialist Service Management resourcing to all complex and high value RFP opportunities. Ensured all proposals developed using standard methodologies, including Telstra’s ITIL aligned Service Management framework. Rotational Chair of Deal Review Board ensuring feasibility of all proposed.

Nov 2015 - Aug 2019

Program Director – Telkomtelstra, Jv Implementation

Jakarta, Indonesia

Overall program management responsibility for establishment of a joint venture company between Telstra & Telkom Indonesia. Led the implementation team (55) including all cross-functional streams from Australia, Indonesia and Singapore. Delivering all requirements to establish a new start-up business including all regulatory requirements, products.

Mar 2013 - Oct 2015

General Manager, Enterprise Technology Solutions

Leadership of a diverse team of specialists including Mobility, IT Domain Specialists and Service Management Designers to provide high quality and innovative solutions to Telstra’s enterprise customers.

Mar 2010 - Mar 2013

National It Architect (Kaz Group)

Responsible for developing and implementing the IT strategy for KAZ Group, ensuring alignment with strategic business initiatives.

2007 - Mar 2010

Senior Solutions Architect

Kaz Group

Customer facing IT and Security Architect providing pre and post-sales support through solution design and delivery.

2006 - 2007 ~1 yr

Consultant

Canberra, Australian Capital Territory, Australia

Contracting through CPT to two Federal Government agencies, Australian Customs Service on market sourcing and Centrelink on system High Availability strategies.

2005 - 2006 ~1 yr

Manager Is Operations

Cycle & Carriage Automotive Services

Responsible for IT and Security Operations for Cycle & Carriage Automotive Services, providing managed IT services to Hyundai, Volkswagen and Audi Australia, including warehousing and dealer networks.

2001 - 2005 ~4 yrs

Product Specialist / Project Manager

Certified DataMirror High Availability and Data Transformation Specialist, providing services to customers in Australia, New Zealand, Hong Kong and South Korea.

Jan 2001 - Nov 2001
Team & coworkers

Colleagues at Optus

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1 education record

Peter Clifton education

FAQ

Frequently asked questions about Peter Clifton

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What company does Peter Clifton work for?

Peter Clifton works for Optus.

What is Peter Clifton's role at Optus?

Peter Clifton is listed as Service Assurance Manager at Optus.

Where is Peter Clifton based?

Peter Clifton is based in Sydney, New South Wales, Australia while working with Optus.

What companies has Peter Clifton worked for?

Peter Clifton has worked for Optus, Nsw Telco Authority, Amalgamotion, Telstra Purple, and Telstra.

Who are Peter Clifton's colleagues at Optus?

Peter Clifton's colleagues at Optus include Lester Cruz, Hazel Chidzanja, Andrew George, Coralie Cerreto, and Prince Antony.

How can I contact Peter Clifton?

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What schools did Peter Clifton attend?

Peter Clifton holds Master Of Business In Information Technology Management (Mbitm) from University Of Technology, Sydney.

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