Peter A. Email & Phone Number

Multi skilled in telecoms service management, with a wide range of experience of large contract Operations management, service management and service improvement. Clear and quantifiable experience of Project delivery, installation and maintenance of multiple contracts. I have spent 12 years Managing UK remote and multi skilled field engineering teams of up to 100 staff. High level of experience in building and managing effective and flexible field engineering teams in both the UK and South Asia.Finance management with full P&L responsibility. Supplier and customer service management. Managing contracts to a high level of customer satisfaction and to achieve all KPI requirements.I have an excellent track record in a customer facing role across diverse contracts in telecoms, emergency services, rail and metro contracts. Security cleared and various police clearances held, IOSH, ITILv4, Network Rail Sentinel card, various safety certificates held over the years for London Underground.