Peter Harrington Email & Phone Number

Melbourne, Victoria, Australia

Primary specialist across the complex products and services domain. Worked under an agile at scale framework within cross company multi-skill business teams and with IT dev-ops teams.Key role in providing leadership and business and systems knowledge, in the solution definition, design and delivery of complex IT changes spanning multiple platforms.Responsible for solutions across product and services layers (BSS & OSS) and for touch points into assurance and billing functions.

Melbourne, Victoria, Australia

Prominent role as an experienced member of a small team of specialists working in the complex products and services domain. Worked with business project teams operating under water fall delivery model and supporting the IT delivery teams operating under an agile methodology. Had a key role in supporting the successful transition from a vendor managed delivery model to in house led delivery.Providing leadership and business and systems knowledge to teams across the organisation.Responsible for solution definition and design of service layer (OSS) capabilities across multiple systems. Key contributor into the end-to-end solution and system design.

Melbourne, Victoria, Australia

Prominent role as an experienced specialist in OSS and order to activate systems and process.Ran the change request processes and managed vendor statements of work across several vendor teams.Worked within a team of specialists to support the solution development, design and delivery of changes across the systems portfolio.

Melbourne, Victoria, Australia

Transitioned from a role working on layer 2 data services to a similar role working on layer 3 data products and managed services. Brought system life-cycle management expertise to a new environment that was moving from project delivery mode to business as usual operation.A complex and challenging environment that initially had a very steep learning curve.Established formal change request and change management processes and contributed to establishing an ongoing operating model with 2 main vendors.Ran the change request process and worked within a small team to perform business analysis and along with vendors in the design and delivery of system changes.