Peter Aggelis Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Australia

TCS is a global management consulting firm employing 480,000+ in 46 countries, delivering support services, IT transformation and transition projects for many top listed companies. Holding four functions during this period – Program Manager, Transition Manager and Account Executive, my aim is to deliver long-term strategic and sustainable value to clients and the business applying a management consulting focus.Currently as an Account Executive my key goal is to deliver service excellence and value to the customer and TCS as the most senior TCS representative on the account. The role is accountable for the success of major and mission critical transition projects as well as support services which include Applications Support, EUC, Project Portfolio Management and Security Services. Highlights to date include✓ Successfully delivering the data centre migration for one of ANZ’s largest integrated facility services, seamlessly migrating 150+ applications from one data centre to another ✓ Leading the negotiations and managing the project through all stage gates to support for the SAP/4 Hana transition from in-house to an outsourced operating model✓ Overachieving internal and external metrics as Account Executive with ultimate accountability for one of TCS’ largest, most high profile and significant foundational accounts in the region

Melbourne

Spotless is a leading provider of integrated facilities services in Australia and NZ. The IT team supported one of the most dynamic and complex operating environments in the world, serving both Australia and NZ across 1000 sites, 5000+ end users, managing a constant demand to find more efficiencies within a service contract-driven business. Reporting directly to the CIO this was a new strategic role created to support the team’s transition into an agile and dynamic environment responsive to the needs of the Spotless Group. My overall focus was to align the right people to the right place, constantly reviewing and refining the systems we develop to better support the business.Driving transformation, I provided leadership to the entire centralised IT team managing all of Spotless applications, running maintenance and supporting 100 + stakeholders across the Group. This role included transitioning a number of legacy systems and managing the vendors that supported systems, including shortlisting, selection and contract negotiation.

The key remit of my role was to implement SAP and to develop and drive the execution of the strategy to take SAP Implementation from project to support, while understanding the current and future needs of the business.A major highlight was identifying the right people from the project, transitioning the project to support and building the team to run the new SAP system which is the core financial system for Spotless.Another significant achievement was developing and managing the execution of the strategy for the SAP data centre migration from Singapore to Australia, the biggest IS project to date within the Spotless Group. This required an ability to bring the senior executive team along the journey to ensure business continuity processes and acceptance criteria were well supported and prioritised effectively.

Applying the leadership strengths I had developed over the past 10+ years I ran the SAP implementation project for the Supply Chain Management team. Highlights of this period included:✓ Working with the Executive to develop the Governance framework for supplier onboarding✓ Overseeing the migration of 15,000 supplier details from the legacy system into SAP✓ Successfully implementing the new inventory management processes✓ Overseeing the integration in to SAP from Spotless’ key service delivery system

This was part of the enterprise-wide SAP implementation project transitioning legacy systems developed and used over the past 20 years to the new SAP environment. I was appointed to this role for my operations knowledge within the food area of the business. My key function was to review new business practices and processes that accompanied the implementation of SAP with the aim to improve operational efficiency.

This was a senior management role within the Education Sector for Spotless Group. I managed the performance of the multi-million dollar education contracts across Victoria which encompassed up to 12 major Universities, Residential Colleges and Secondary Schools. The focus of my role was to manage and develop Senior Site Managers to ensure we delivered to a consistently high standard, providing outstanding service to our clients while monitoring health and safety compliance.A key highlight was achieving 100% contract renewal in an intensely competitive and price sensitive environment.

Melbourne Cricket Ground

This role was responsible for the leadership of the Corporate Suites department. I oversaw the delivery of outstanding levels of service for the 131 Corporate Suites at the MCG. The aim was to exceed the high expectations of our clients whose customers included CEO’s and C-suite executives.This role included setting and managing delivery of performance targets, ensuring appropriate training was in place, chairing staff and management meetings, and managing service expectations including menu planning, development, pricing and marketing.I was also accountable for business development working with the MCC and Corporate Suite holders to ensure corporate suites were occupied as much as possible.Highlights included being appointed to take full accountability for the Corporate Suites Department during the 2006 Commonwealth Games and exceeding client expectations arising from the development of the new state of the art facilities.

I held overall accountability for meeting and exceeding targets for the venue catering which covered cafés, bars, snack outlets, function rooms and 33 courtside boxes.This role included weekly and monthly head office financial reporting, financial management budgeting and forecasting, directly leading teams and subcontractors, sales, marketing and special promotions and managing relationships with landlords and tenants.Inheriting a venue that was not profitable, a significant highlight was turning it around and to start making profit within the first year of my management.

I was accountable for corporate operations at the MCG ensuring the delivery of outstanding levels of service while achieving sales and performance targets. This included logistics, management of stock, furniture and equipment and the setup of multiple dining rooms, bars, cafes, corporate suites and functions.I was also responsible for purchasing, stock control and stock movement for MCG corporate operations, rosters and ensuring compliance with Occupational Health and Safety standards.