Peter B Email & Phone Number

Undertake tasks associated with the allocation, deployment and management of work to ensure the performance is within the Service or Operational Level Agreements and Customer Service Guarantees to meet customer expectations and network and business objectives.Accountable to provide technical and organisational analysis to assign a project with multiple.

ResponsibilitiesGuide the efficient central procurement of all IT hardware, software and telecommunications services with a spend of over $100m giving recognition to the importance of cost, lead times, quality and customer service. Platforms covered included mobile phones and PDAs up to mainframe computers and associated peripheral devices and software.*.

Responsibilities* Manager team recruit, develop, coach and review* Budget management* IT Purchasing team* Software Licensing team* IT Asset Management* Vendor Management* Manage Mobile Phones* Manage IT AccommodationAchievements* Ensured we became compliant with all major software and negotiated cost effective resolutions with vendors.* Championed focus on.

Responsibilities* Manage up to 30 staff including IT Desktop Support IT relocations and IT Security Administration.* Manage the maintenance of:4,500 desktop computers1,000 laptop computers500 Wintel serversAchievementsEliminated $600k spend after reviewing processes for hardware support.

Responsibilities* Manage up to 30 staff on 24x7 rosters in 4 different locations.* People management - recruit, develop, coach and review* Facilities Management for all Computer Room locations including hardware installation, operation and disposal.Capacity planning and monitoring for power and air conditioning.Control and monitor physical security for all.