Peter Batarseh Email & Phone Number

Generated $100,000 in revenue by proactively identifying and addressing client needs, developing targeted plans, and nurturing strong relationships with a portfolio of 30 accounts• Conducted regular account reviews with clients to ensure alignment with business objectives, identify new opportunities for growth, and provide exceptional customer service and support resulting in increased client retention and spend• Negotiated contracts and pricing strategies, utilizing customer relationship management (CRM) software to track account activity forecast sales, and identify areas for improvement• Leveraged in-depth knowledge of clients’ business models, industry trends, and competitors to deliver customized solutions and upsell/cross-sell products and services, resulting in positive feedback and referrals from clients

Implements products successfully by estimating time frames, quality, and quantity of resources required; Cultivates strong business relationships with key stakeholders and serves as a liaison between company and client • Conducts status checks with clients and team to assess progress against plan; Performs re-forecast of project variables as necessary; Serves as a liaison between company and client• Hosts meetings with key members of client management; Coordinates training sessions to train clients in software systems• Generates program modification requests in order to improve system functionality; Ensures modifications are implemented

Increased return on investment (ROI) by 10%+ on average by presenting detailed marketing solutions; Delivered effective marketing solutions and recommendations; Delivered monthly reports with itemized ideas for improvement and growth• Advised clients regarding branding and communication techniques through the company’s internal software• Developed and designed effective marketing materials including cash-back offers and service schedules• Analyzed response data to better understand the needs of the client and implemented strategies to ensure customer

Vista, California, United States

Supervised 70+ staff members and delegated tasks to optimize productivity, develop employees, and cultivated a culture of high-performing teams; Facilitated compliance training for 200+ employees across two locations.• Streamlined training methods resulting in increased employee retention; Conducted surveys to gauge employees• Analyzed and moderated inventory databases and performed audits decreasing lost product; Predicted inventory issues• Developed and implemented injury prevention programs by analyzing metrics resulting in 50%+ decrease of on-site injury

Increased sales by 15% by producing 2-3 monthly social media campaigns to expand brand awareness; Reduced shop operating expense by 10%+ by reporting accurate daily cash records while leading a high-performing team• Trained a team of 15+ employees; Onboarded and evaluated new hires performance; Ensured customer satisfaction by upholding strong work ethic and sanitary standards; Regularly inspected all work areas to ensure compliance with regulation • Regulated inventory; Reviewed sales records to determine profitability of new items and create pricing strategies

Wilmington, California

Spearheaded design of tutoring curriculum offered to increase student engagement resulting in higher comprehension and student success rates; Conducted one-on-one tutoring with 300+ students by designing and optimizing individualized lesson plans• Increased traffic through the tutoring center by nearly 20% by providing workshops, lesson materials, and resources to classrooms; Led homework workshops, engineered lesson material, and procured resources • Mediated classrooms by cultivating a supportive and productive learning environment

Rancho Palos Verdes, California

• Effectively marketed credit card accounts• Assisted customers with product locations, selections and purchases

International Business

Associate Of Science - As, Mathematics

Education record