Peter Bickerton Email & Phone Number

Canberra, Act, Au

Canberra, Australian Capital Territory, Australia

Australia

PADI Course Director (various dive centres)Owner of Gungahlia First AidBoard Member on: Iitime; plasticfreeoceans, and Teseo ltd Advisory boards

Worldwide

Able to teach all classes from entry level scuba diving right through to Open Water Scuba Instructor, master scuba diver Training and Staff Instructor and other specialized instructor trainer ratings.

Canberra And Act

owner / operator of Gungahlia first aid - via Allenstraining (RTO) being able to teach my passions of First Aid and Scuba diving. CPR, first aid, first aid for children and education and advanced first aid, Australian accredited courses

Australia

Its Time Foundation delivers renewable power solutions for remote Pacific Island schools with the dual objectives of reducing carbon emissions and enhancing education in the target communities.www.iitime.org

Canberra, Australia

providing strategic, assurance and strategy services to Senior executives and managers

Anywhere There Is Water Suitable For Diving

Teaching (via IndepthSCUBA) from entry level open water students right through to the professional levels of Divemaster and Assistant Instructor. I teach a variety of teaching specialties that include Deep, search and recovery, enriched Air, O2 provider, Underwater naturalist, Underwater photogaphy, Project Aware, Multilevel, drift, Self reliant, wreck and others.

Unit 1 50 Collie St Fyshwick

Assistant Secretary - Branch Office of information management

ScopeDeliver front line programs servicing every state and territory Police jurisdiction:- - National Police Reference system - National Child Offender register - National Criminal Investigations DNA database - National Names Index - National Vehicles of Interest - National Firearms Licensing and registration system - Telephone directory service (which includes reverse searching) Identify, develop and implement new systems and capability based on law enforcement needs: - Kinship DNA matching - Facial recognition - Portable biometric identification (on street devices to aid in person identity) - Enhanced identity searching and matching (improved name and data matching ability)Shaping and managing internal and external dependencies to build capability- improve project office capability and maturing as a recognized program/project centre of excellence- improve internal processes supporting our strategic and board of management governance models.Key Achievement: Successfully deliver projects across the police reference range of services and biometric services. Maintaining and enhancing existing systems and progressing new capability projects to meet law enforcement needs domestically initially within the state jurisdictions and now progressing to serve wider law enforcement within the Commonwealth and international arenas.

Scope:Led a team of 5200 operations staff across 27 call centres across Australia servicing over 70,000 calls per day across the complete range of business lines covering 5.7 million customers and general enquiries over the busiest period of the year

Direct departmental services for over 27 customer service centres and area office; managing and controlling an annual operating budget of $45 million.Guide, support and mentor a management team, with direct accountability for 800 service delivery staff; developing skills, experience, and confidence through personal leadership and training.Manage various projects, with the aim of reducing expenditure whilst maintaining a consistent approach to service delivery.Consult with Government, departmental officers, and heads of professional organisations; managing and maintaining a network..Serve as company spokesperson; attending and presenting at forums, and promoting Centrelink's services in a positive manner with key media personnel.Key Achievements:Integral member of the Executive Leadership Group; overseeing implementation of innovative and streamlined customer services.Consistently ranked in the "Top 3" amongst 15 areas which covers our nation; rated on quality of service and meeting of KPI's - regularly consulted by visiting areas for development of ideas and improvements.Assessed on a daily basis against 34 performance areas, with the area meeting or exceeding every KPI during the 2004/05 period; in some instances by up to 400%.Increased staff satisfaction by 12% as ascertained by a voluntary staff poll, and improved staff accountability and ownership; leading to a reduction in staff turnover from 37% to 16%. Assessed in the May 2005 staff satisfaction poll with receiving the highest positive response on leadership (i.e. first of 15 areas)Analysed and reviewed operational costs; instigating changes in administrative expenditure, travel, and vehicles that realised a reduction in costs of $5 million.Reviewed usage of Commonwealth vehicles; reducing the fleet from 76 cars to 55 that equated to ongoing savings of $300,000.

Scope:Led the promotion and implementation of the new initiative aimed at getting people to work, learn new skills, and get involved with the community.Key Achievements:Streamlined recruiting processes under a common contract to enable savings and consistency.Steered successful implementation of the enterprise-wide processes to recruit over 1000 additional staff.Developed a 13-week training program for internal staff and delivered successfully to area coordinators.Received the Centrelink - Australia Day Award for; Key Achievements:Led a team of 70 on major projects which included transition from Mainframe based superannuation payment based systems to a mid range platform, andReduced lead times for the production and release of annual statements.

Key Achievements:Managed a team of professionals for various infrastructure projects (for over 460 sites); overseeing design, vendor management, deployment, and post implementation review.Gained substantial savings for projects, including $20m for the Network 2000 rollout; achieved by negotiating with vendors and implementing smarter sourcing options.Benchmarked as best practice for leadership as part of the executive leadership development program

Various Roles within Victoria Police, covering IT and constabulary duties

Course Director, Professiona Scuba Diving And Business, Completion And Pass

Activities and Societies: Assessed through a range of skill demonstrations; delivering presentations in classroom and in confined water.

Graduate Diploma, Information Systems Design

information systems design