Business Analyst who has worked in IT, Retail & Investment Banking, and Energy & Utilities for the last 6 years. As an FDM Consultant, trained in both PMO and Business Analysis, I have been contracted to HSBC, E.ON, and DWP Digital over a series of high profile programmes. My key skills are in Business Modelling, Business Situation Analysis, Organisational Design, Acceptance Testing, and Stakeholder Management. I also have experience-based domain knowledge in Intelligent Automation & RPA, API development & Solution Architecture, Retail Banking Operations, Data Sharing & Risk Management, Third Party Management, and Outsourcing & Migrations.Regarding Business Modelling, Situation Analysis, and Acceptance Testing; at HSBC I have acted as a Lead BA on several global Intelligent Automation Delivery programmes. Orchestrating Discovery phases across multiple markets, hosting workshops with Process Owners, and reviewing deliverables produced by up to three Graduate BAs; I have been directly responsible and accountable for the Functional & Non-Functional Requirements that have helped to deliver OCR and Process Orchestration tools across multiple business areas and regions.I have been the key point of contact for the requirements gathering on a number of initiatives with FDM's clients, and have led discussions with Business leads and Process Owners. I have produced quality stakeholder matrices, and I have been directly involved in change impact mitigation discussions, requirements reviews, mediations, and introductory meetings. Throughout my five years in the industry, I have developed my already strong interpersonal skills and critical thinking, and consider myself a diplomatic, but driven Business Analyst.