● Successfully transitioned the commercial processes from Excelior to Serco meeting critical SAP transition timelines● Project managed the transition of all accounts receivable clients to the SAP system● Designed and implemented the process improvement.● Credit Control for the Serco Global Services division maintaining a consistently very low level of debt.

● Manage a small operations team to provide professional services to the business Australia wide.● Credit Controller (A/R) – manage, maintain and reconcile all revenue charging and collections for all Excelior clients nationally. Tracking and monitoring of results against KPI’s set. Taking corrective action when necessary to achieve maximum results.● Worked as part of a team to improve processes throughout the Excelior business to ensure timely records were held to meet accounts receivable KPI’s within demanding timelines set for management reporting by the parent company.● Rates Controller for the company. Maintaining the rates for all employees in the relevant system for Payroll interface.● Managed the transition of new corporate acquisitions onto the Excelior/Skilled Group IT systems platform. As the project lead for the successful integration of information onto personnel (HR), rates and payroll systems. ● Devised and implemented a policy and procedure for the requesting of debtors invoices to be created at a central location for all states of Australia. This involved the tracking of invoices through the process and reporting monthly on the number and quantum of invoices created.