Peter Brian Hain Email & Phone Number

Pasig, Ncr, Ph

Maintain and increase existing customer revenue stream within the MidMarket, Majors and Enterprise business space through upsell and cross-sell activities and, generating referrals.Responsible for generating a sustainable Pipe line for the MidMarket, Majors and Enterprise Expansion Teams.Manage account portfolio through successful execution of Customer Touchpoint Strategy to improve customer lifespan.Ensure timely and successful delivery of solutions according to customer needs and objectives.Liaise between the customer and internal teams. Monitor account usage and drive customer product and feature adoption.Update customer profile to map-out business updates, changes, and account growth throughout the course of the customer’s RingCentral journey.Conduct Product Demo's and Business ReviewsResponsible for meeting and exceeding assigned revenue targets.

Philippines

Responsible for assisting high-valued clients of the leading Social Media platform with concerns related to advertising and marketing under the platform.Responsibilities include but are not limited to:- Appealing Account restrictions on behalf of the client- Troubleshooting technical issues within the platform- Discussing Ad metrics and insights and recommending changes in Ad strategies.

Pasig, National Capital Region, Philippines

Responsible for retaining clients who are looking to move away from the business because of poor service or moving residence/offices. In charge of negotiating relocation fees/contract and migrating services from ADSL (copper line) to fiber optics.