· Formulates comprehensive research and insights strategies that drive business growth for UK and global clients.· Directs cross-functional teams to integrate market research with business development initiatives, in alignment with client objectives.· Oversees the collection and interpretation of complex data to provide actionable insights for diverse markets.· Develops predictive models and advanced analytics to inform strategic decision-making and identify new business opportunities for clients.· Provides clients with in-depth information and insights into target audiences and markets, enabling the development of robust, research-led communication strategies.· Monitors that creative approaches for clients are based on substantial evidence and research to enhance campaign effectiveness.· Cultivates strategic partnerships with key industry stakeholders to foster collaborative opportunities.· Negotiates with and manages high-level relationships to secure beneficial alliances that enhance client offerings.· Drives the evaluation of new market opportunities for DRPG and its clients, in alignment with strategic goals.· Executes business development plans that expand market presence and enhance client revenue streams.· Collaborates with senior executives to align research initiatives with corporate and client strategies and objectives.· Presents insights to the executive team and clients, supporting data-driven decision-making and strategic planning.· Stays at the forefront of industry trends and emerging technologies to guide DRPG and clients' research agendas.· Leads and mentors a high-performing team, fostering a culture of continuous learning and excellence.· Monitors the development and management of research budgets, promoting cost-effective resource allocation.· Implements robust processes and systems to streamline research operations and enhance productivity, benefiting both the organisation and its clients.

Strategizes the delivery and continuous development of the Institute’s research and insight activities, confirming alignment with organisational goals.· Implements a comprehensive industry research and insight program that drives innovation and business growth.· Creates first-class content that supports and enhances the experience of new and existing members/customers.· Collaborates with leading brands such as Microsoft and Ricoh to deliver high-impact research and insights.· Implements policy frameworks and budgets to secure financial sustainability and strategic alignment.· Oversees the financial planning and resource allocation to maximise the impact of research activities.· Identifies and capitalises on commercial opportunities within the research and insights domain.· Leads the strategic planning and development of new research products and services, confirming they meet market needs and organisational objectives.· Implements best practices in research methodologies to promote high standards of quality and rigour in all outputs.· Drives the innovation and continuous improvement of research methodologies and product offerings.· Implements process improvements across departments to enhance the effectiveness of all research operations.· Fosters a culture of continuous improvement and operational excellence within the research and insights team.· Represents as a public speaker at UK and international events, showcasing thought leadership and expertise.· Hosts webinars and podcasts to disseminate research findings and insights, engaging a broad audience and enhancing the institute’s visibility

The Research and Information team is focused on developing the research, insight and information that will position BIFM as the authoritative voice of the FM profession. I manage the delivery and development of the Institute’s research and content activities.Key Responsibilities- Design and implement BIFM’s industry research and insight programme. - Development of first class content that supports existing members/customers and attracts potential members/customers to the Institute.- Oversee the development of BIFM policy- Management of the Research and Information Team , outsourced contracted suppliers and relevant partners- Manage information services with third parties

Led the delivery of comprehensive insights within the Research and Digital Analytics division, central to the international business.· Developed actionable insights on consumer behaviour, business performance, and industry trends to inform strategic decisions.· Oversaw the deep analysis of extensive data sets across diverse markets and business units to identify key patterns and trends.· Directed the integration and interpretation of complex data to support strategic initiatives and business planning.· Liaised with various business units and departments to align research activities with organisational objectives.· Partnered with senior leadership to translate insights into strategic recommendations and actionable plans.· Played a pivotal role in shaping the company’s strategy through in-depth market analysis and consumer insights.· Provided strategic guidance on market entry, product development, and competitive positioning.· Managed relationships with key stakeholders to secure the alignment of research activities with business needs.· Communicated insights and recommendations effectively to executive teams and other stakeholders.· Evaluated business performance, leveraging data insights to identify opportunities for improvement and growth.· Implemented metrics and KPIs to track the impact of strategic initiatives on business outcomes.· Maintained up-to-date knowledge of industry trends and market dynamics, positioning the company as a leader in its field.

Semta is responsible for engineering skills for the future of the UK’s most advanced sectors. Led by employers, their job is to transform the skills and productivity of the people who power the engineering, science and manufacturing technologies sectors, enabling UK industry to compete on the global stage.The role involves project managing complex qualitative and quantitative research projects, identifying skills and educational development areas within the Advanced Manufacturing sectors. My skills are data collection, interpretation and analysis. Managing major research projects for Rolls Royce, Airbus and Jaguar Land Rover are some of my major clients.Main Duties•Lead specified Research activities in line with Semta’s business plan. Manage research and evaluation projects, including design, undertaking both qualitative and quantitative data collection and analysis including report writing. •Create and lead a Continuous Improvement Programme for Semta, with specific emphasis on embedding “Continuous Improvement” (CI)” into everyday working practices and culture. •Managing and completing major projects or external pieces of work that are externally funded or required as part of Semta's license agreement with the UK Commission including managing deadlines, budgets, project management, attending meetings and receiving and producing Labour Market information.•Managing the collection of data and collecting evidence from reports and using specialist software to search for and primary and secondary evidence for internal reports. This also includes analysing and adding insight to the data for the use of the Semta research team and the Semta Group.•Ensuring Semta develop and maintain a comprehensive, up to date and high quality suite of research products which feed into Semta business planning, policy development and marketing and communications activities e.g. sectoral, regional, national and thematic Factsheets and Labour Insight analysis.

To manage and implement Cache’s policies and business plans through analysis of Children’s Services and education based research information and services to support daily operation of Cache and contribute to Cache’s business development.Responsible for all aspects of education, social policy and child care based research to meet all regulatory requirements and business and financial objectives including project management andtendering processes.

Member insight research in the development, management and completion ofmember/business insight surveys.• Project management of research processes• Design survey questionnaires and prepare them for e-mail/postal delivery• To facilitate use of the membership database for effective sample creation• Advising clients on research proposals and best approach to research problems• Produce, present and disseminate presentations on consultation and research data• Maintaining company research website• Geographical mapping ( membership profiling)• Complaints research i.e. membership• Focus groups• Liaising with external agencies and sponsors

I was responsible for project managing and conducting quantitative and qualitative research projects within Milton Keynes, Oxfordshire and Buckinghamshire and I also advise contractors (CfBT, Voluntary Organisations and Careers Management and local County Councils) with different aspects of research. I was also responsible for the collection and dissemination of case studies regarding interventions and best practice as well as writing/reviewing government and internal policies.• Designing questionnaires ( On-line and paper based)• Conduct focus groups with contractors, staff and young people• Design and implementation of Customer Satisfaction Surveys• Data analysis of Management Information• Writing policies for internal and external use for staff and contractors• Management of the Complaints, Comments and Compliments across the whole of MKOB• Design and implementation of Client/Staff Satisfaction Surveys• Case studies• Identify Best Practice across MKOB• Review/Research Partnership and Centre Communications• Writing Contract bids for LSC contracts/funding• A member of Policy and Research steering groups on Oxfordshire, Buckinghamshire and Milton Keynes County Councils

I have worked as a Researcher (Research and Evaluation) which involved competitive desk research, review and evaluation of education programmes, conducting interviews with education and training personnel within medium size and corporate companies and preparing data analysis for multi-levelled audiences. I have developed my research skills by actively contributing and latterly managing both quantitative and qualitative projects.