I have over 20 years experience in the IT industry, from Analytics and Insights through to Capacity Planning, Performance, and monitoring tools. Sourcing and shaping data into genuinely insightful information that drives cost and increases competitiveness. Working with engineering teams through to customers to bring data to life with a compelling story. Experience in SAS, SQL, Power BI with skills in Power query and DAX. I have worked with complex multi-platform applications and infrastructure, cloud services and complex network environments. My experience is in Service Providers, Banking, Insurance, Retail, Consulting and Government.I bring strong leadership qualities with experience in team leadership, as well as Process and Practice Lead roles. During my career I have passed the ITIL Foundation and ITIL Managers / Masters Certificate in IT Service Management. I have brought this experience to bear in terms of process improvement, standardisation and automation on a number of projects.I hold a degree in Computing Science and am considered a Subject Matter Expert in my field.
Listed skills include Capacity Planning, Hp Ux, Solaris, Itil, and 23 others.