Peter Burrows Email & Phone Number

Philadelphia, Pa, Us

Cherry Hill, Nj

Program Management and Systems Engineering of Transit and CAD/AVL solutions.• Delivered major client contracts and developments to cost, specification and schedule - Negotiated $15M SEPTA ParaTransit CAD/AVL program to successfully closure & final payments. - Developed detailed specifications and subcontracts for major components of the SEPTA NPT Open Payments system, including parking solutions, revenue operations, ParaTransit operations and building access management. - Managed client expectations and deliveries and processing more than $5M in change orders. • Managed system developments incorporating hardware, software and manufacturing environments - Managed the design and manufacture of a new in-house paystation for parking payments compliant with the SEPTA NPT open payments system. - Assumed system engineering responsibilities to troubleshoot complex design aspects of the SEPTA Open Payments fare system encompassing major bus, subway and regional rail transportation infrastructure. - Devised and implemented a multi-application smart media and ID solution for SEPTA employees.• Managed P&L and financials of complex programs with quarterly reporting to executive management• Led development, delivery and customer support teams to achieve client satisfaction..

Moorestown, Nj

Started-up and ran a NJ-based development team and established and ran a Program Management Office. Created new products and enhancements for the US On-Street Parking market and provided program management for major accounts, technical leadership, pre-sales support and level 2 and 3 technical support. Collaborated closely with Marketing and Sales to ensure alignment between solutions and client needs. Provided technical solution and coordination with prime contractors and partners including ACS, CTS and Duncan Solutions.• Elected to Smart Card Alliance Transportation Council as Vice Chair, Parking in January 2011 to forward the adoption of smart card technology and open payments in the US. • Delivered a new web portal-based parking management system to US and global clients• Expanded product offering to meet the demands of US clients. • Overcame legacy issues, regained customer’s confidence, specified new technical solution and managed RFP bid process leading to a customer award of a $50M contract, the largest in US history for the On-Street Parking segment.• Developed and deployed a new e-payment solution enabling automatic banking reconciliation • Managed the migration of US datacenter operations to European facilities for 100+ separate clients.

Ferndown, Uk & Besançon, France

Managed special applications and systems, major bids, delivery and key accounts, worldwide for the on-street parking business. Led French-based business engineering and system support teams and coordinated solution delivery with Sales and Implementation teams. Forecasted and planned for R&D applications development activities.• Drove new solutions to customers in London, Munich, Strasbourg, Paris, Rome, Madrid, Amsterdam, Sydney, Beirut, Houston, Seattle, Portland, and Toronto. Coordinated with respective Sales and Delivery teams.• Ensured effective migration planning and technical support for regional data centers and major customers.

Ferndown, Uk

Managed E-City transport Automatic Fare Collection (AFC) projects and bid activities in Northern Europe and North America. Managed UK Technical Team providing software development, support and system enhancements.• Effectively handled bid management for major “TravelCard” proposal for the city of Stockholm, Sweden (€100M).• “Parachuted in”, managed, recovered and successfully closed transport projects including: Croydon Tramlink (UK), Docklands Light Rail (UK), and Dallas Area Rapid Transit (USA).

San Jose, Ca

Managed ASAP (“Advanced Symbolic ATE Programming”) software development leading a team of up to 50 engineers. Improved software development processes and release quality for a system with a code base of 3 million lines.• Delivered software product releases to schedule, cost, and quality criteria under critical business pressures. Key clients included Intel, Sun, & ST Microelectronics.• Group achieved SEI Level 2 by external assessment.• Reduced post release defect density 70% and schedule overruns 90%.

Austin, Tx

Created and provided training in project planning, tracking, and metrics at 11 US and European engineering centers. Consulted on process improvement and change management and published technical reports.• Performed SEI based assessments at 3 centers, one as Lead Assessor.

Farnborough, Hampshire, Uk

• Managed hardware and software development and project teams. • Led successful developments of a stand-alone data acquisition system and a vibration monitoring presentation and analysis system.• Defined product range and business plan for Vibration Monitoring products, in cooperation with Marketing.

Bsc, Mathematics

Education record