• Assess skill level of prospective candidates, conducted interviews, and discussed job responsibilities• Post employment opportunities with various employment websites• Deliver employee orientation and training• Manage quarterly reviews of all employees• Responsible for conducting detailed investigations for all employee relations issues and recommending solutions

● Responsible for the daily supervision and safety of Gas Union personnel● Ensured the safety, reliability, security, and integrity of gas services and distribution system● Managed personnel to be in full compliance with all policies, procedures and regulations related to emergency response, leak investigation, and scheduled work projects ● Responsible for workplace safety to ensure safe working conditions maintained through field inspection of work sites and equipment● Interpreted contract language, resolved grievances and discipline cases, initiated and instituted corrective action● Supervised workforce through coaching, counseling, and team building● Participated in on-calls, weekends, and after hour supervisory duties when necessary

● Supported mid-year and year-end reviews for all departments● Managed annual employee survey● Contributed to quarterly succession planning● Provided annual open enrollment guidance to departments

● Provided full statistics on workforce analytics within company on a monthly basis ● Supported Employee & Labor Relations team during negotiations with Local Bargaining Units● Provided statistics and managed cost projections of all contracts, proposals and entire HR department ● Managed project to successfully transition 2,000 Union and Management employees new company● Developed and coordinated Employee & Labor Relations Business Continuity Plan● Worked as Community and Customer Liaison for multiple regions during emergency storm events

● Completed end of day process and nightly inventory● Assisted in scheduling staff● Learned problem solving techniques through participation in monthly manager meetings● Utilize communication skills to help serve customers● Handle cash and credit revenue with efficiency● Multi-task in fast paced environment● Train new employees on policies and procedures● Open and close facility and entrusted with nightly cash outs