Peter Chee Email & Phone Number

Singapore

• Prepare various weekly/monthly reports for the department and management.
• Handle customers’ queries/feedback/complaints daily include cases escalated by another department.
• Handle bad debt and repossession cases.
• Conduct investigation on dispute cases include arrange meet up session with the unique cases and provide suggestions to recover as much from the ex-hirers as possible. To create a win-win situation for both customer.
• Lodge Police report for Company property include representating company to attending statement recording in police station upon request by the investigation officer or other government organizations.
• Legal processing for the following job scoop as below- Access cases and determine claim possibilities.- Handle Company legal suitcase include prepare documents for legal claim. - Attending Court hearing for bankruptcy.

Singapore

• Prepare various weekly/monthly reports for the department
• Co-coordinating with different departments to ensure daily operation run smoothly including the following job scoop as below:- Handle customers’ feedback/complaints.- Collection of instalment payment and approve GIRO.
• Work together with HR to Handle company Private & Confidential cases:
• Conduct Investigation on company staff for any misconduct including payment transaction.
• Represent Company to handle government enquire regards to customer vehicle on hirer purchase/ leasing or rentals contract and Moneylender’s loan.
• Oversee Car rentals and workshop ageing to ensure debt collection and customer payment are up to date.

Singapore

• Motor Vehicle Accident Claim
• Access damage of the vehicle.
• Inform customer on the claim procedure and proceed with the GIA report.
• Access accident cases and determine claim possibilities.
• Arrange survey appointment for client and surveyor to meet and survey damaged vehicle.
• Handle customers’ accident claims.

Singapore

• Setup and coordinate training events
• Filing of documents
• Prepare various weekly/monthly reports for the department
• Update data in company’s system
• Maintaining staff leave/stationery inventory/petty cash/claims records
• Coordinate interviews for recruitment

Singapore

• Supervise a team of technicians to do cabling and migration for government project: ST Electronics, ITE Ang Mo Kio, Primary and Secondary school
• Configure CISCO switch
• Plan weekly manpower schedules.
• Liaise with Company, NCS and contractor
• Compile and generate daily progress reports.
• Handle complains

Singapore

• To ensure timely set up and dismantle of booth and ensure safety stock level for all collateral materials and gifts.
• To solicit suitable gifts and maintain safety stock level for gifts and all collateral materials.
• Establish meeting with gift companies to source for suitable gifts and negotiate for the lowest possible price for the gifts shortlisted.
• Plan and estimate the quantities required for different collateral materials and gifts based on usage and redemption records.
• Conduct monthly stock take and ensure sufficient stock to avoid customers' complaints and lost of sales opportunities.
• To prepare set-up and dismantle forms to both companies and to verify the monthly invoices.

Singapore

• Process general & health insurance claims.
• Follow up on policyholders‘ enquiries.
• Compile and generate weekly & monthly statistical reports.
• IT support for the section

Singapore

• Team leading the customer and operation force at the CIAS and handling major airlines customers such as QATAR Airways, EMIRATES etc
• Customer focusing, orienting, and relationship managing. Managing all matters pertaining to customers’ concern and striving for optimum customer satisfactory
• Resolving and attending to all customers’ issues/problems at the Changi International Airport
• Assisting and co-coordinating with different departments to ensure smooth and seamless operation around the clock
• Escalating major and critical crisis to senior management for their attentions
• Constantly updating fellow colleagues and management on schedules

Electronics Computer Technology

Education record

Education record