Peter Collinge Email & Phone Number

Technical External Quality Assurer• Provide technical qualification advice and guidance to Standardisation/ External Quality Assurers, Consultant Management, Product Development and territory offices• Support the development of qualification content for inclusion in briefings, updates and training sessions, within your qualification remit. Present/facilitate at briefings as requested by the Standardisation External Quality Assurer or Consultant Management• Confirm occupational competencies and CPD of External Quality Assurers• Report on qualification trends and issues identified by External Quality Assurers and centres to the relevant Standardisation External Quality Assurers and Product Development

• Conduct and document qualification, advisory, system and exam audit activities with centres, in line with Supporting Customer Excellence and regulatory arrangements • Provide advice and support to centres • Support the training and development of new and existing centres in line with Supporting Customer Excellence • Participate in best practice and standardisation activities to ensure support for continued improvement and consistent performance• Maintain a thorough knowledge of City & Guilds products, services and IT systems to enable excellent customer service