Peter Cordero Email & Phone Number

Miami, Florida, United States

• Handling customer technical and system support cases through phone and email submission.• Updating tech tips and brief documents.• Evaluating system potential through assessing compatibility of new programs with existing programs• Improving existing programs by evaluating objectives and specifications.• Constantly updates existing or creates new system / process documentation, as new information is gathered.• Maintaining system functionality by testing computer… Show more • Handling customer technical and system support cases through phone and email submission.• Updating tech tips and brief documents.• Evaluating system potential through assessing compatibility of new programs with existing programs• Improving existing programs by evaluating objectives and specifications.• Constantly updates existing or creates new system / process documentation, as new information is gathered.• Maintaining system functionality by testing computer components.• Performs diagnostics of computer issues as a part of the service desk staff.• Configures workstations, Point-of-Sale systems for new deployments per direction of senior staff, configures replacement devices from backup configuration files.• Supports administration and maintenance of IP based telephony systems, such as provisioning handsets, setting up extensions, supporting user requests.• Assists in supporting network servers and internal corporate servers on occasion, as advised by supervisor.• Assists in user desktop issues, helps with computer software installation, solves email access and routing issues, assists with desktop backup and archiving.• Evaluates and improves IT Asset management procedure, identifies proper tools to support such tasks, including remote support/ remote connect, system monitoring etc. Show less

Pembroke Pines, Florida, United States

• First point of contact with all end user requests and questions• Creating and assigning tickets to helpdesk support technicians• Confirming appointments, ticket status to clients• Monitoring ticket priority and resolutions times to be kept at a minimum• Set up workstations with computers and necessary peripheral devices• Check computer hardware (HDD, mouses, keyboards etc.) to ensure the functionality• Install and configure appropriate software and functions according… Show more • First point of contact with all end user requests and questions• Creating and assigning tickets to helpdesk support technicians• Confirming appointments, ticket status to clients• Monitoring ticket priority and resolutions times to be kept at a minimum• Set up workstations with computers and necessary peripheral devices• Check computer hardware (HDD, mouses, keyboards etc.) to ensure the functionality• Install and configure appropriate software and functions according to specifications• Ensure security and privacy of networks and computer systems• Organize and schedule upgrades and maintenance without deterring others from completing their work• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)• Maintain records/logs of repairs and fixes and maintenance schedule• Identify computer or network equipment shortages and place orders Show less

• Responded to every emergency medical call in my station’s jurisdiction within the 24 hours of my shift.• Responded to every fire related call in my station’s jurisdiction within the 24 hours of my shift.• Maintain the cleanliness of the station and vehicles that I was attending to that day.

• Assist the nurses in performing ECGs, IVs, blood draws, testing blood sugar levels, and splinting limbs.• Answer the phone and check in over 50 patients a day, maximizing efficiency.• Maintain the cleanliness of the office space and patient care area.

• Clean and organize golf bags and golf carts for guests utilizing the hotel golf course.• Greet and engage with the guest to provide a friendly experience and upmost hospitality.

Miami/Fort Lauderdale Area

• Filing motions, demands, notices, and other legal documents for the attorneys (Personal InjuryProtection).• Answering the phone and redirecting calls, as needed.

Miami/Fort Lauderdale Area

• Travel door to door interacting with and surveying constituent voters in Mr. Curbelo’s district• Recruiting potential volunteers for Mr. Curbelo’s campaign• Performing miscellaneous duties such as deliveries and voter transport• Calling potential voters to inquire their opinion of Mr. Curbelo and present them with information, if requested

Miami Lakes, Florida

• Help Guests meet their fitness and nutrition goals by assisting them to help select smoothies and retail products that inspire them to maintain a healthy and active lifestyle• Provide guidance to Team Members when General Managers are not in the store• Greet and engage with the guest to provide a friendly experience

Full Stack Web Development

Completed 400 hour bootcamp in which I learned to build a single page application/full-stack project using React.js, Visual Studio Code.

Bachelor Of Science - Bs, Criminal Justice

Activities and Societies: Pi Kappa Phi & WRGP - FIU Student Radio / The Roar Miami • Minor in Political Science • Pre Law Certificate •.