Peter Dean Email & Phone Number

Peter Dean has over 25 years of experience in different aspects of consumer banking risk management, with special emphasis on credit risk and fraud management. He was both the Global Director of Consumer Bank Risk Training at Citigroup and its Global Director of Fraud Management.Most recently, Peter has worked with several European, Middle East and Asian banks to develop their consumer risk training curricula, by starting with the best practices and lessons learned compiled over his career and then tailored to the clients specific regulatory, legal and competitive situation, to include Sharia compliant lending.He led teams of Citigroup’s global subject matter experts to develop over 20 consumer banking risk management courses that have been offered in 60 countries and completed by over 25,000 managers. Peter has personally delivered courses in 30 countries on six continents in English, and also Japanese, Korean, Mandarin, Russian, Spanish and Portuguese via simultaneous translation.Peter wrote the fraud management and collections management policies, incorporated into the Global Risk Management Polices for Citigroup’s Consumer Bank. In addition, he led teams of experts that developed collections and fraud management best practices. Training courses focus on how the major consumer businesses make money and how to control credit and fraud losses, while maximizing profitability. Included are business specific courses dealing with:Auto LendingConsumer Finance ManagementCredit Card ManagementMortgage LendingPersonal LoansSmall Business Lending.In additional, there are speciality courses dealing with:Behavior scoringCredit scoringCollectionsFraud Early Warning Fraud ManagementUnderwritingSpecialties: Working with senior managers to accumulate the collective knowledge and lessons learned of the organization and translating this knowledge into a curriculum that can be used to teach the organization's management team.

Listed skills include Risk Management, Credit Risk, Credit Cards, Financial Risk, and 36 others.