Peter Dik Email & Phone Number

Skilled technical/sales consultant, project manager and sales manager within CC and UC solutions. Experience in Prince II, Eisenfelt, ITIL service delivery and support sets and knowledge of ISO9001. Able to understand the relationship between technology, business processes, culture and values.A positive attitude, excellent empathy, am solution oriented and a discussion partner on all levels within an organization. Experience in both services providing, managerial and commercial positions. Able to identify and understand different points of view and (sometimes conflicting) interests. Experience in cooperating with and coordinating between team members from a variety of cultures and backgrounds within complex international customer organizations. A team player enabling colleagues, partners and customers to perform at their best.

Listed skills include Contact Centers, Unified Communications, Managed Services, Ivr, and 19 others.