Peter Doyle Email & Phone Number

Portsmouth, Gb

Improve sales and service operations and instil a passion for customer service, quality, cost management and hitting targets.- Develop and drive business/marketing strategy- Management of employee’s in terms of tactical direction, budgetary and compliance management, performance management - Management of functions including HR including employee relations, reward and recognition, L & D.- Produce regular MI reports for Board and other members of the Senior management team… Show more Improve sales and service operations and instil a passion for customer service, quality, cost management and hitting targets.- Develop and drive business/marketing strategy- Management of employee’s in terms of tactical direction, budgetary and compliance management, performance management - Management of functions including HR including employee relations, reward and recognition, L & D.- Produce regular MI reports for Board and other members of the Senior management team - Control budgets effectively and exceed P & L targets- Maintain training/CPD records - Resource plan effectively ensuring adequate staff available to handle workloads - Recruit, develop, and manage a team of sales consultants, field representatives, administration and sales support teams and ensure fully compliant with FSA regulations - Conduct regular 1:1’s, interim and annual performance appraisals - Coach, mentor, motivate and inspire staff to exceed targets Show less

- Create cohesive Learning and Development strategy for Lockheed Martin UK incorporating global strategic and operational goals- Direct responsibility for costs, customer service and quality of operations. - Collaborate with counterparts in US, Canada, and Europe re the alignment of operational strategies and learning and development requirements - Undertake Training Needs and GAP Analysis for all UK personnel and create UK wide training plan- Control UK Learning and… Show more - Create cohesive Learning and Development strategy for Lockheed Martin UK incorporating global strategic and operational goals- Direct responsibility for costs, customer service and quality of operations. - Collaborate with counterparts in US, Canada, and Europe re the alignment of operational strategies and learning and development requirements - Undertake Training Needs and GAP Analysis for all UK personnel and create UK wide training plan- Control UK Learning and Development budget- Create a coaching and mentoring culture - Create talent management strategies incorporating the ‘Global Talent Management Program’ - Manage Graduate Scheme and provide mentoring support - Manage Education Outreach programme Show less

- Develop business strategies that deliver corporate goals- Consult and build robust business relationships with senior managers and directors from 200+ SME and large Multi-national construction companies - Produce and agree KPI’s with 30 Colleges and other educational facilities towards achievement targets of relevant vocational qualifications - Audit contract performance of colleges and employers in respect of agreed learning and development targets - Recruit, train and… Show more - Develop business strategies that deliver corporate goals- Consult and build robust business relationships with senior managers and directors from 200+ SME and large Multi-national construction companies - Produce and agree KPI’s with 30 Colleges and other educational facilities towards achievement targets of relevant vocational qualifications - Audit contract performance of colleges and employers in respect of agreed learning and development targets - Recruit, train and develop a team of regional field consultants - Consult and collaborate with LSC/other government bodies on major change initiatives Show less

Learning & Development- Creating/driving Corporate Training and Development strategy across UK SBU's providing consultancy service to 8,500 staff- Control of £1.3m budget- Supplier management and agreement of SLA’s;- Design and delivery of Management Development programmes- Talent management and design and delivery of Fast-track and Graduate development programmes,- Graduate recruitment and assessment centres- Design and delivery of ad hoc training programmesCall… Show more Learning & Development- Creating/driving Corporate Training and Development strategy across UK SBU's providing consultancy service to 8,500 staff- Control of £1.3m budget- Supplier management and agreement of SLA’s;- Design and delivery of Management Development programmes- Talent management and design and delivery of Fast-track and Graduate development programmes,- Graduate recruitment and assessment centres- Design and delivery of ad hoc training programmesCall Centre- Manage General Insurance Sales and Service Contact Centres, including the support functions of administration, training, accounts, and claims for Home, Motor, and specialist/niche insurance products, build strong business relationships/partnerships with Outsourcers - Define, develop and agree business strategy and objectives from corporate goals- Achieving organisational performance standards and results through control of budgets and effective management and development of teams and individuals Show less