Sales Representative
Foxknives (Cutco Independent Distributor)
Columbus, Ohio, United States
*Outside sales in various customer-facing environments: one-on-one in a client’s home, offices with groups of up to 50 people, trade shows and events*Inside sales: take customer calls to place orders, communicate product benefits, up-sell*Customer service: handle post-sale issues and complaints, maintain relationships*Built personal client base of 4,000+ accounts, maintaining customer database*Develop and execute marketing campaigns via direct mail, catalogs, email and text blasts *Cold-call scheduling of sales presentations to offices and individual prospects*Design promotional & marketing materials personalized to client needs*Partner with Realtors and business owners to create gift programs for client & employee appreciation*Interview, select, and onboard new sales representatives and provide ongoing professional development *Identify customers’ needs through active listening to offer meaningful options*Empathize with customers, addressing their concerns & questions to overcome objections