After taking time out, after leaving Lloyds Banking Group. Working with Datatrouble, leading management consultation. Design/ scope customer intelligence, and compliance monitoring software.Reputation Management. Additionally involved in digital content creation working with, virgin Media, Virgin International, Syngenta, Euro Tunnel, Nissan, Rimmel, Tesco, & N-E Co-Op.

Subject matter expert and helpdesk, AML, KYC, PAD, Sanctions, and RWA, and compliance monitoring requirements. Entertainments, Gifts and incentives disclosure, policy and training. Control Room functions National Crime Agency, SAR reporting, maintenance of Insider lists, Chinese Walls, Watch Lists, breaches register and remediation.Wholesale product oversight; contingent liabilities, FX, and Trade Finance, Hedging.BIC (Business incident co-ordinator) Business Continuity. Accomplishments:Delivered Group wide needs based Thematic Review (product sales) monitoring review Global Corporate Banking & SMEs.Global Delivery of revised deal governance, and training programme.Appointed Global Corporate Relationship Manager to Risk & Compliance, finance, Credit, Legal & Regulation.Attended ALCO Assets and Liabilities funding committee, as Global stakeholder . Implementation of UK Treasury Funds for Lending Programme. Corporate liaison with BofE for Funds for Lending scheme, and HM Treasury. External compliance training and self certification, supplier management.Delivery LBG Advisory Conflict of Interest, and Conduct Management Policy / Process. Group recruitment and senior talent assessor, authorised persons and potential Significant Influence Functions.Appointed to Group diversity and disabilities steering group, national strategic review and re-launch.

Owner of Economic Profit (EPC) Policy, and training materials. Manager EPC and regulatory Help Desk, responsible for Economic Equity Policy and Training Strategy across, Wholesale, International, Corporate, & Commercial Banks. Led year long Corporate integration programme for harmonised deal approval process after takeover of HBOS.

Fighting Financial Crime Specialist, compliance reporting, treating customers fairly, audit, adherence to Banking Codes of Conduct. Data subject expert Data Protection, & PoCA (Proceeds of Crime Act). BAU and thematic compliance monitoring and assurance.

Line managment of teams of IT specialists in support of customer direct access to payment/ payroll systems BACS. Primarily responsible for pastoral care, personal development, scheduling, motivation, resource allocation, and performance, inline with payments mission and customer delivery strategy.

Customer Quality Improvement, CQI, strategic team tasked to realise quality and balance sheet improvement, through operational observation, effectiveness, and efficiencies. Implementation of improvements and capture of benefits. Responsibilities including liaison with group communications, direct stakeholder engagement, knowledge sharing, and learning facilitation.

Payments Project Services, BACStelIP Project (Internet Protocols Security Upgrade to direct customer buck payments). Managed packaging and postal contracts, in addition to software packaging content and design. Drafted enduser legal agreements.

Operational efficiency and output monitoring. implemented skills matrix, aligned to performance and training plan, joining people development with business flexibility.