Primary responsibility is for our early careers offering, focusing on Apprentices and Graduates. Inclusive of apprenticeship levy management across England and also within the devolved nations. Talent mapping and succession planning is another key area of focus. Insuring we have the right people in the right place to support the business grow and also operate. Identifying business critical roles and supporting the HR BP’s with their end of year reviews. Supporting colleagues with their own… Show more Primary responsibility is for our early careers offering, focusing on Apprentices and Graduates. Inclusive of apprenticeship levy management across England and also within the devolved nations. Talent mapping and succession planning is another key area of focus. Insuring we have the right people in the right place to support the business grow and also operate. Identifying business critical roles and supporting the HR BP’s with their end of year reviews. Supporting colleagues with their own career goals either via the apprenticeship route or a commercially funded opportunity. Ensuring that there is a clear return on investment for the business in the longer term. Other areas of work include our outreach work around our key airports and other locations across the UK. Working with schools, college and universities to broaden the appeal of Menzies Aviation as employer but also the aviation sector. Show less

Accountable for the role out of apprenticeships under the new government apprenticeship levy and the on going development of our colleagues across the UK&I. Traversing many different departments and business units ensuring all our colleagues are given the opportunity should they wish to take it and supporting them along a journey of self development.

Working on a regional level with ASIG's other UK operations in Manchester and Aberdeen. The prime focus was updating the risk assessments for the front of house and operations departments. I updated the Airport Operations Manuals so it complies with the IGOM. Mapping our procedures to the ISAGO standard. I was the Dangerous Goods Safety Advisor looking after our Dangerous Goods Training and ensuring we where compliant at all time with the UK CAA. Working on implementing QMS and the… Show more Working on a regional level with ASIG's other UK operations in Manchester and Aberdeen. The prime focus was updating the risk assessments for the front of house and operations departments. I updated the Airport Operations Manuals so it complies with the IGOM. Mapping our procedures to the ISAGO standard. I was the Dangerous Goods Safety Advisor looking after our Dangerous Goods Training and ensuring we where compliant at all time with the UK CAA. Working on implementing QMS and the BBA SMS into out operations, currently designing and building our new SMS training for our front line staff and supervisors. Show less

Preparing our London Heathrow operation for an ISAGO audit. This consisted of reviewing our standards and procedures making sure we complied on via our manuals and our operation practices. Focused on Passenger Service, load control and emergency response planning.

Course development for new ASIG customer airlines. Course delivery for both process and soft skills training. For current and feature customers. Auditing training records in a number of key ASIG work areas such as cleaning and lounge facilitation.

Principle trainer for Swiss International Airlines, Brussels Airlines and Air New Zealand at LHR.