Peter Jones Email & Phone Number

Accountable for 15 stores across North London, empowering the bakery management teams to deliver all financial and people KPI’s through inspiring, hands-on leadership and coaching.Responsible for effective multi-site management of diverse teams in order to deliver and exceed food hygiene standards, customer service standards, stock inventory management and overall shop performance, in order to create a great place to work and shop.Proactively identify and deliver required… Show more Accountable for 15 stores across North London, empowering the bakery management teams to deliver all financial and people KPI’s through inspiring, hands-on leadership and coaching.Responsible for effective multi-site management of diverse teams in order to deliver and exceed food hygiene standards, customer service standards, stock inventory management and overall shop performance, in order to create a great place to work and shop.Proactively identify and deliver required training and development of store teams, including creating talent pipelines and succession plans.Developing robust and effective store management teams to deliver exceptional customer service and create an inviting atmosphere to their store.Work as part of wider area management and central operations teams, sharing best practice and developing strategic approaches to deliver continuous improvement. Show less

Kosovo

Accountable for all operational activity across 2 retail companies with a portfolio of 48 stores in the city. Led a team of Store Managers to identify strategic opportunities and solutions from development to implementation, to maximise profit and customer experience. Built and maintained an effective, respected relationship with the CEO to role model the desired organisational culture from the top down.Key Achievements• Successful delivery of SPAR’s latest flagship store launch… Show more Accountable for all operational activity across 2 retail companies with a portfolio of 48 stores in the city. Led a team of Store Managers to identify strategic opportunities and solutions from development to implementation, to maximise profit and customer experience. Built and maintained an effective, respected relationship with the CEO to role model the desired organisational culture from the top down.Key Achievements• Successful delivery of SPAR’s latest flagship store launch, resulting in opening sales of €45,000 v budget of €20,000• Sales delivery of 103.4% v budget for Meridian Express• Through effective relationship building with commercial teams, reduced stock levels from 47 days to 28 days• Successfully introduced new marketing plan through use of preferred suppliers and increased collaboration with neighbouring countries to increase purchasing power.• Launched new colleague scheduling approach resulting in the first use of part time colleagues in SPAR Kosovo. Show less

Hitchin, Hertfordshire, United Kingdom

Lead delivery of all commercial and people Key Result Areas, including sales, waste, wages, availability, customer service, staff recruitment, training & engagement, stock loss, and total profit. Attend monthly commercial meetings with Regional Director to review all aspects of P&L performance, develop strategy, set targets, and agree actions for coming months. Plan and deliver annual stock take process, ensuring effective preparation and accuracy of counts. Using a combination… Show more Lead delivery of all commercial and people Key Result Areas, including sales, waste, wages, availability, customer service, staff recruitment, training & engagement, stock loss, and total profit. Attend monthly commercial meetings with Regional Director to review all aspects of P&L performance, develop strategy, set targets, and agree actions for coming months. Plan and deliver annual stock take process, ensuring effective preparation and accuracy of counts. Using a combination of organisational and local knowledge, identify and implement opportunities to continually improve operations for both customers and staff. Identify opportunities and drive continuous improvements in all people functions, including recruitment, training, staff attendance, attrition, and engagement.Key Achievements:● Exceeded sales plan by £500K in first year.● Achieved sales of 4.8% above plan and waste targets by £6K.● Consistently maintained top quartile scorecard position delivering on financial and people Key Result Areas. Show less

Asda Stevenage Academy

Directed team of six Department Managers and 16 Section Leaders, responsible for the delivery of all store KRA’s. Held responsible for the induction and training of new Deputy Store Managers within the regional training academy, ensuring that shop and people management standards are met and delivered effectively.Key Achievements: ● Deputised for the Store Manager, ensuring consistent delivery of weekly sales targets of £1.4M.● Achieved UK top 10% position for delivery of all… Show more Directed team of six Department Managers and 16 Section Leaders, responsible for the delivery of all store KRA’s. Held responsible for the induction and training of new Deputy Store Managers within the regional training academy, ensuring that shop and people management standards are met and delivered effectively.Key Achievements: ● Deputised for the Store Manager, ensuring consistent delivery of weekly sales targets of £1.4M.● Achieved UK top 10% position for delivery of all customer service measures, including ease of shop, standards of service and friendliness of colleagues.● Appointed Regional Change Project Leader for a £4.2M store refit, successfully delivering all change activity within budget through effective leadership and engagement of geographically dispersed teams.● Led the delivery of major structure change within Asda, and supervised project team of three managers and 15 colleagues to launch the rollout of a new IT programme. Show less

Ware, England, United Kingdom

Appointed as part of the management team to deliver excellence through people in the opening of a new store in Ware. Held accountable for the recruitment, selection and training of the new team, in order that operational and service standards are understood and maintained. Directly managed a team of managers, ensuring their delivery of all KRA’s, providing coaching and training, conducting annual performance appraisals, and driving colleague engagement across their teams of 150 hourly paid… Show more Appointed as part of the management team to deliver excellence through people in the opening of a new store in Ware. Held accountable for the recruitment, selection and training of the new team, in order that operational and service standards are understood and maintained. Directly managed a team of managers, ensuring their delivery of all KRA’s, providing coaching and training, conducting annual performance appraisals, and driving colleague engagement across their teams of 150 hourly paid colleagues. Planned and delivered the annual stocktake process, ensuring effective preparation and accuracy of counts.Key Achievements● Delivered full compliance to company ‘Safe & Legal’ audit, ensuring all aspects of Health & Safety and Trading Law were fully adhered to, and maintained by all colleagues.● Led and managed the annual colleague engagement survey and formulated follow up action plans to drive continuous improvement across all departments.● Successfully coached the store Grocery Manager to deliver effective store Process Department, in order to maintain accurate stock inventory and reduce stock holding, resulting in a top quartile availability result. Show less

Corby, England, United Kingdom

Delivered strategic leadership in order to deliver all store financial and people KRA's. Identified to lead and deliver 2 regional wide projects.Key Achievements: ● Appointed Regional Change Project Leader for a £4.2M store refit, successfully delivering all change activity within budget through effective leadership and engagement of geographically dispersed teams.● Led the delivery of major structure change within Asda, and supervised project team of three managers and 15… Show more Delivered strategic leadership in order to deliver all store financial and people KRA's. Identified to lead and deliver 2 regional wide projects.Key Achievements: ● Appointed Regional Change Project Leader for a £4.2M store refit, successfully delivering all change activity within budget through effective leadership and engagement of geographically dispersed teams.● Led the delivery of major structure change within Asda, and supervised project team of three managers and 15 colleagues to launch the rollout of a new IT programme. Show less

Milton Keynes, England, United Kingdom

Bristol, England, United Kingdom

Wembley, England, United Kingdom