Peter Michael Email & Phone Number

King Of Prussia, PA

• Answered 50+ customer incoming calls/week regarding Hyland's product line.
• Documented customer adverse event complaints for quality control, assessed the event’s severity, and appropriately routed complaints within document control software (MasterControl) for the quality control department.
• Preparing prescription homeopathic medicines.
• Staffing the 24/7 accidental ingestion emergency beeper phone line.
• Receiving laboratory materials and performing tests according to SOP for material Quality Assurance
• Applying Good Documentation Practices

Langhorne, PA

• Serve the pharmacist in charge as a relief pharmacist when necessary.
• Distributing medicines to hospital nursing staff.
• Maintaining compliance with Federal and Joint Commission rules and regulations.
• Compounding in a sterile environment with IV medicines.

Conshohocken, PA

• Working in a managed care environment reviewing prior authorization requests to reduce costs for the PBM's line of businesses.
• Using Windows-based software to assess workflow needs to prioritize prior authorization requests.
• Using Argus claim adjudication software to determine point-of-sale reject issues.
• Communicating with clear written documentation the status of an individual's prior authorization requests.

• Counseling patients in over-the-counter and prescription needs.
• In charge of managing technicians to optimize workflow and positive patient outcomes.
• Drug utilization reviews for interactions, duplications, and appropriateness.
• Review typed prescription data for quality and accuracy.
• Work with physicians and nurses to suggest appropriate medical therapy.
• Assisting in reducing inventory costs by weekly monitoring software counts of medical supplies and periodically scanning shelves for outdated medicine to be returned for credit.

Bachelors Of Science, Pharmacy, 3.43 Cum Laude

Activities and Societies: Phi Delta Chi professional fraternity.

Coursework, Medical Insurance Coding Specialist/Coder, 4.0 Gpa

Certificate Medical Billing/Coding