Peter G. Email & Phone Number

United States

● Mastering skills in systems security, network security, vulnerability, and riskassessments.Cyber Security Projects:Conducted a penetration test for a fictitious company and created a threatassessment that included threats like SQL injection, default password on Ciscoadministrator portal, cloud storage misconfigurations, and others. Drafted anExecutive Summary for senior management and a detailed Technical Report for theclient’s IT staff with vulnerabilities and key recommendations● Installing and configuring security applications such as personal firewalls,antivirus programs, and host-based intrusion detection systemssuccessfully.● Completing an in-depth Penetration Test as part of a Capstone Project.● Completing over 35 projects and 50 technical labs that provide real-worldcontext in cybersecurity● Mastering skills in systems security, network security, vulnerability, and riskassessment.

Diagnose and repair cell phone issues for customers, including software and hardware malfunctions.Triage and evaluate the most effective methods and tools to repair defective smartphones and electronic devices.Train and supervise a team of technicians, monitoring work quality and providing ongoing support.Manage repair inventory, including recording inventory volumes and tracking parts and making cycle counts regularly, ordering new parts, ensuring necessary parts are in stock, and minimizing waste.Maintain a clean and organized work area, with all tools and equipment properly maintained.Interact with customers, providing regular updates on repair status and answering questions.Develop and implement quality control procedures to ensure repairs meet high standards.Familiarity with new cell phone models and technologies, with the ability to adapt to changes in the industry.

Prepared and demonstrated food and non-food vendor products to Costco club members.Interacted with customers and management in a friendly, enthusiastic, and outgoing manner. Generated brand awareness and positive product impressions to increase sales. Provided excellent customer service, including assessing the needs of customers to recommend products best.

Provided comprehensive customer service by identifying customer needs and assisting with purchasing decisions. Located merchandise with speed and demonstrated product knowledge expertise to facilitate a positive customer experience. Resolved customer service issues and concerns to increase customer loyalty and retention.

Troubleshoot hardware and software (Windows and Applications ) issues while installing, updating, and configuring operating systems and PC components. Recovered data deleted from hard drives and external devices while implementing cabling solutions to establish network communication. Diagnose and repair computer hardware and software issues for customers.Build custom computers based on customer needs and specifications.Perform routine maintenance and upgrades on customer computers, including virus removal and data backupProvide technical support and assistance for custom software applications, including Microsoft OfficeInteract with customers, providing regular updates on repair status and answering questions.

Springboard Cyber Security Career Track Certificate

Cybersecurity methodologies and technologies. 380+ hours of course work with 35 projects, 30 labs hosted on InfoSec Learning.

Computer Science