Peter Goff Email & Phone Number

Fresno, CA, US

South San Francisco, California, US

Lead Technical Business Analyst and Project Manager for the design, build and deployment of multiple projects:* A web-based GxP-validated application to support the Global Roche/Genentech order and delivery management of biological cell banks used for manufacturing and research. The solution included workflow management and SAP integration components.

Indianapolis, Indiana, US

Lead Business Analyst and/or Project Manager for the design, build, and deployment of multiple high-visibility projects (using Agile methodology w/Jira):* Business Analyst for a multi-functional and cross-organizational effort to design and implement a High-Performance Computing (HPC) / Storage / Collaboration system dedicated to genomic sequencing and.

San Ramon, CA, US

Lead Business Analyst for the requirements, design, documentation and presentation of Operating Model, Governance Model and Implementation Roadmap for the creation of an Incident Management and Operational Metrics Command Center for Customer Service, Claims and Enrollment organizations.

Lead Business Analyst and Project Manager for the design of a comprehensive Knowledge Management [KM] systems solution for the US Medical Affairs organization. Worked closely with the client to create a comprehensive solution design that included a new intranet portal/Content Management System (Drupal), document management (Sharepoint), and enterprise.

US

Business Analyst on a large-scale project to re-engineer multiple HealthCare-related Customer Call Center operations across multiple lines of business. Project required analysis of historical call data, Customer data and as-is call handling processes. Solution architecture and process automation was built on Pega Systems PAAS. Solution requirements.

South San Francisco, California, US

Business Analyst for the design, build, and deployment of multiple cloud-based application services integrated into an existing Saleforce-based Health Care Professional support application

Alameda, California, US

Asked by the CEO to step into the CIO position on an interim basis, I worked closely with existing IT department employees and accomplished the following: - Strategic Plan and Budget development - Service Desk incident management process re-engineering and technology implementation - Implemented IT Change Management, Project Management, IT Purchasing and.

Alameda, California, US

Project Manager and Business Analyst for the design and implementation of multiple applications [both custom and off-the-shelf applications] associated with a new Medicare-based line-of-business.Project Manager and Solutions Architect for Enterprise-level Process and Systems Re-engineering Project.

Oakland, California, US

Project Manager / Business Analyst for multiple projects - including a complex cross-functional effort resulting in the redesign of Blue Shield's Provider Billing Compliance data analysis and multi-organizational processes within their overall fraud and abuse prevention program.

South San Francisco, California, US

Business Analyst for the design, build and deployment of two custom applications for separate departments within the Regulatory Affairs organization requiring integration with an enterprise-wide document management system:Assoc.Project Manager (Vendor Management) and Lead Business Analyst for the implementation of a PMO system application (Planisware PPM).

Chesterfield, MO, US

Worked with the Amdocs Product Manager, customer subject matter experts, and the Professional Services Organization to document the business requirements [processes, task flows, and workflows] and create screen mockups for a number of critical functional areas for two software products: Sales Force Automation and Process Workflow Automation.

Reston, VA, US

Southfield, MI, US

Assisted in establishing a strategic product development partnership between my employer [Headstrong] and Covisint across multiple products/services. - Established the outsourcing engagement platform; Resource, Reporting, Communication, Development, Quality Assurance and Knowledge Transfer processes based on a blended framework [both Offshore/India and.

Emeryville, CA, US

Analysis and re-implementation of a CRM systems solution, as well as the analysis and modification of an associated data warehouse, corporate data repository, and associated ETL processesLed the analysis, and re-engineering, of Peet's order analysis / production / fulfillment processes, and the design, development, and implementation of a custom systems.