Peter Grant Email & Phone Number

United States

Greater Minneapolis-St. Paul Area

Denver, CO

Transitioned component repair from a third-party vendor to a newly purchased in-house repair facility resulting in an annual savings of $2M. Worked with In-House repair facility to develop processes and procedures to ensure minimal interruption to the field technicians saving time and money. Managed a team of 7 warehouse and 2 reverse logistics analysts..

Denver, CO

Responsible for stocking 50+ Forward Stocking Locations and supporting 300 technicians in the western United States. Developed a Bill of Materials and procured parts for a new vendor bringing on 1100 new unique machines.

Denver, CO

On-site Liaison between company and 3rd party repair vendor to ensure high level of quality was maintained and exceeded. Created a forecasting model to match repair capabilities to field needs resulting in increased first time fix and part availability.

Bloomington, MN

Managed In-Shop and field repair of electronic and appliance techs in a 5 state area. Full profit and loss responsibilities. Complete hiring and firing responsibilities including employee development. Created, documented and implemented Standard Operating Procedures for shop and field service in the U.S. Developed a national repair program for IPOD repair.

Bloomington, MN

Worked in the retail, shop and field environments performing component level repairs.

Electronic Engineering

Education record