Peter Grantham Email & Phone Number

Atlanta Metropolitan Area

• Perform complex system and business process reviews to identify inefficiencies• Manage software integrations, maintenance and updates in collaboration with clients• Perform data mapping, conversions and provide other support aligned to successful software deployment• Advise and institute best practices relevant to clients and the application of Yardi products• Provide recommendations and informed direction to clients regarding ancillary products and services that align with client business and operational needs and goals• Effectively train clients in utilizing their new suite of Yardi products• Research, analyze and resolve software functionality and reporting problems for clients• Establish rapport with clients, build sustaining alliances and influence beneficial outcomesprocesses and make sound recommendations for client productivity gains

Greater Atlanta Area

• Duties of Technical Account Manager• Serve as first escalation resource for team mates and new hires

Roswell, Georgia

• Implement the Yardi suite of software products by assisting clients with system implementation, training, and technical support• Research, analyze and resolve software, financial and operational issues• Support software product customization based on client requirements• Work on a regular basis with Yardi internal resource teams to include: training, conversion, sales and development• Serve as new hire trainer after they complete formal corporate training

Manage sales and operations of the store. Includes hiring and training as well as merchandising and attaining sales goals.

Helped and learned how to manage the store at the general manager level.

Hibbett Sporting Goods is a chain of sporting goods stores in the Southeast United States. As the assistant manager I helped to manage the store and employees in the GM's absence and collaborated with the GM in ways to increase sales and other managerial duties.

Bs Multimedia Communications, Broadcasting

Education record