Peter Gray Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

As Director of Business Process Outsourcing, I specialise in creating scalable, efficient solutions that drive customer success and operational excellence. With a strong foundation in finance as a CFO and Financial Controller, I’ve helped set up and grow offshore offices, building teams that deliver streamlined, high-impact results. My career journey spans customer success and business services, where I’ve refined a strategic approach to aligning financial insights with process optimisation to achieve meaningful outcomes for clients.

Sydney, New South Wales, Australia

As Director of Customer Success, I focused on strengthening client relationships, enhancing onboarding, and driving high satisfaction and retention. I led cross-functional initiatives to align services with client needs, creating frameworks for proactive support and effective communication. This role allowed me to shape a customer-centric culture and position our services as essential to client growth and success.

Sydney, New South Wales, Australia

As Director of Business Services, I leveraged my CFO experience to lead the delivery of comprehensive financial and operational support to clients, ensuring our services aligned with their evolving needs. I oversaw financial reporting, budgeting, and compliance, implementing process improvements to boost efficiency and accuracy. By building and developing high-performing teams, I focused on quality service delivery and creating value-driven client solutions that enhance overall business performance.

Sydney, New South Wales, Australia

As Associate Director, I supported the strategic management of client accounts, focusing on delivering high-quality financial services and operational support. I played a key role in developing client relationships, driving engagement, and ensuring timely project delivery. Collaborating closely with senior leadership, I contributed to process improvements and efficiencies that enhanced service delivery and client satisfaction, while mentoring junior team members to foster their growth and development.

Sydney, New South Wales, Australia

As a Consultant, I provided financial and accounting expertise to help clients address complex challenges and improve operational performance. I conducted financial analyses, identifying inefficiencies and compliance gaps, and developed tailored strategies for budgeting, forecasting, and reporting. My role involved implementing best practices to enhance financial management while maintaining strong client relationships.

Sydney, New South Wales, Australia

Zanzibar North, Tanzania

Greater London, England, United Kingdom

City Of Johannesburg, Gauteng, South Africa