Peter H. Email & Phone Number

Under general supervision, researches and analyzes law enforcement data; performs statistical and clerical activities such as the maintenance of statistical charts and graphs and the tabulating and coordinating the results of statistical studies to assist operations and administrative personnel in planning the deployment of resources for the prevention and suppression of criminal activities. Major functions performed by a Crime Analyst- Real Time Crime Center include performing the more complex statistical tasks involved in the compilation and analysis of statistical data and the preparation and presentation of such data to be used in connection with or as the basis for reports. The position reports to the Commanding Officer of the Crime Intelligence Unit or designee.The Crime Analyst- Real Time Crime Center must have a detailed understanding of the knowledge and theory of the criminal justice process, criminal law and in performing statistical computations and analysis.

Madison Heights

Wixom, Michigan

District Route Operations ManagerThe team member responsible for coaching, corrective action, and daily communication with the Route Sales Representatives. Additional responsibilities include issuing credits, writing contract renewals, fleet management and addressing customer service issues.• Building and Leveraging Strategic Relationships: Addressed service and pricing issues at many accounts through Sales Representative coaching and strategic action plans, in doing so creating a rapport with my accounts that gave me an opportunity to acquire contract renewals. • Coaching: Mentored new subordinates that started the same time and shortly after me, helping them with technical aspects and getting used to the culture.• Corrective Action: Very quickly dealt with team members with long histories of performance issues, bringing some up to acceptable levels while replacing others.

Nestle Ice Cream July 2006-Current The division of Nestle the sells and distributes Edy’s, Haggen Daz, Nestle, Wonka, and Skinny Cow Ice cream products as well as DiGiorno, Tombstone, Jacks and California pizza kitchen frozen pizzas Sales Representative (Ice Cream and Pizza)The key contact person involved in meeting with decision makers at the store level.• Building and Leveraging Strategic Relationships: Built great relationships with key decision makers in accounts. This provided opportunities to increase sales through increased presentation space, the use of more promotional materials, and in some accounts increased promotional activity. • Sales: Ordered product to ensure forecasted sales activity could be exceeded. Used suggestive sales techniques to increase orders and bring in more products from our catalog.• Coaching: Partnered with merchandising team members regarding scheduling and ensuring that all merchandising standards were followed. Provided feedback and followed up on performance issues.• Awarded 2011 Top Sales Representative.

Assets Protection Team Leader 1997-2006The team member responsible for all issues related to security, safety and operational compliance. Leading teams of both uniformed and plain clothes investigators. • Coaching and Supervising People/Training: Was responsible for hiring, training and coaching all direct reports, additionally was responsible for training all team members on safety, loss prevention and operational compliance. Undertook a district wide position that involved training Diversity, Sexual Harassment, External theft Detection/Apprehension, Internal Theft Detection, Case Management and Interviewing (Internal Theft). • Investigations and Interviews: Was consistently one of the top team members in detecting and investigating internal theft cases. Helped peers generate cases by reviewing and coaching them on computer generated reporting systems, and proposing different and inventive ways to investigate losses.• Verbal and Written Communication Wrote reports for both internal and external cases that were submitted to law enforcement on a regular basis, which could be subject to be held as evidence in legal proceedings. Regularly communicated with store and district management regarding case activity and how those cases may impact business. Partnered with prosecutors regarding ongoing case activity, ensuring all cases met prosecution guidelines. • Awarded the 2001, 2002, 2003 District MVP.• Lead the team ranked in the top 3 for productivity 2004 and 2005.