Peter Hamblett Email & Phone Number

Crossflatts

• Responsible for raising and managing implementation requests for application development and maintenance releases developed by IBM, liaising with technical teams and client ITIL functions.
• Reviewing and completing change documentation, including implementation plans, via liaison with project managers and technical resources, from both IBM and other Client IT service providers.
• Attending Client Problem Board, Service Integration and Management (SIaM) Change Advisory Board (CAB) and Emergency CAB meetings, and other Change Management forums to present and discuss requests for change.
• Monitoring change management tools and maintaining IBM's service level commitments. Preparing internal and external Change and Release Management reporting, including service assurance, and performance and measurement.
• Providing leadership to junior team members with respect to task management, on-the-job training, and professional development.
• Leading the Change and Release Team’s continual service improvement initiative, and providing contract-wide guidance in relation to change and release processes.

• Working in a lead role on an IT services transition programme.
• Working closely with senior project managers and architects representing IBM, the Client and the incoming IT services provider and drawing upon personal experience of the Client’s business and infrastructure to.
• Responsible for the migration of all production data to the incoming IT services provider, a high-focus aspect of the programme.
• Acquiring an in-depth knowledge of the selected data migration strategy, establishing, optimising and automating the initial data transfer schedule in order to demonstrate rapid progress under immense pressure, before.
• Leading implementation preparation for cutover events, including detailed and high level task planning, resource coordination and communication processes.

• Working in a delivery capability spread across two locations, in the UK and India.
• Providing support for the solution and delivery of application development requests from the Client.
• Validating requests with reference to the commercial contract, agreeing the services and deliverables to be provided, with associated estimates for their completion, and defining the technical scope.
• Within the agreed key performance indicator, working alongside project managers, business analysts, technical subject matter experts and test architects to deliver a response to the Client, whilst adhering to defined.
• Providing architectural support to a variety of initiatives across the contract.
• Suggesting and implementing areas for improvement to the solutioning process.

• Working as an integration analyst on a comprehensive overhaul and consolidation of the UK’s welfare benefit systems.
• Within an Agile delivery methodology, responsible for analysing and refining complex interface requirements for critical components of the core system.
• Defining and documenting interface requirements in business elaboration sessions with numerous Client stakeholders and delivery partners. Presenting functional design documents to Client stakeholders, discussing.
• Validating interface requirements with reference to the defined architecture and logical data model, proposing changes where appropriate. Ensuring requirements align with other suppliers and cross-programme.
• Agreeing and defining the technical characteristics of the interfaces in technical elaboration sessions with programme delivery partners.
• Providing guidance to development and test teams with respect to interface design.

• Delivering throughout the IT development life cycle, from gathering and interpreting business requirements, through interface design, development, testing and implementation.
• Managing internal and external stakeholders, liaising directly with senior members of the business community, third party business partners, service delivery partners and the IBM senior management team.
• Implementing new applications into production support whilst adhering to defined change management and application adoption processes, whilst maintaining the integrity of the business-as-usual service.
• Responsible for the business-critical interface service, in accordance with Capability Maturity Model Integration (CMMI) standards. Ensuring incident response service level commitments were met, managing incident.
• Proactively identifying areas for improvement and developing solutions to address incidents and inefficiencies.
• Producing functional and technical specifications, test scripts and reports, support guidelines, implementation plans and release notes.

• Joined Bradford & Bingley as a graduate trainee, completing a three month training programme before developing and maintaining a Microsoft Visual Basic/Access system to administer various aspects of the branch-type.
• Transferred to the Middleware team at its inception and was involved with establishing the middleware infrastructure and development standards, before developing and supporting interfaces written with WTX and IBM.