Service and Operations Manager at Premier Control Technologies, responsible for the management of the Service Department and its Service Engineers; the Calibration Laboratory; Workshop; and Warehouse operations. Primary point of Aftersales and Technical support, regularly visiting customer sites to assist in commissioning or troubleshooting. Experience in the negotiation and rollout of SLAs to SMEs and Multinational Organisations alike. Lead technical trainer for both end users and new staff members. Recently involved in the development and implementation of ISO 9001, 14001 and 45001 standards.

Sales and Service Engineer supplying flow, pressure, level, and temperature solutions to Hazardous Area, Aerospace, Defense, Energy, Environmental, Automotive, and Biomedical industries. Sole UK-based Service Engineer for the Alicat Scientific product line.

Proposals Engineer working within the electrical manufacturing sector; supplying hazardous area industries with immersion and inline process heating solutions. Daily liaising with clients; designing heating solutions based on detailed technical specifications; negotiating and finalising sales; exploring new design and product concepts, and assisting in the training and development of new staff.

Charged with day to day maintenance, repair, installation and use of specialist prototyping and manufacturing engineering equipment; daily medical responsibilities as site First Aider; organisational charges as Chief Fire Marshal; regular class room support for teaching staff, and informal roles such as mentoring and student support.

CAD Consultant; designing and managing sales of Kitchens Bedrooms and Bathrooms