Providing retail solutions for businesses across Bucks/Berks. Services offered include;Mystery ShoppingLoss PreventionStock AuditingBrand ManagementPromotional Design & PrintSite & Display Compliance

Promoted to help oversee the merging of the individual local Currys, PC World and Carphone Warehouse stores into a new flagship 3in1 store. Had to ensure all stock movement between stores was controlled and successfully integrated 3 vastly different teams together. Since the merger, the store has consistently met its sales targets and displayed exceptional growth, now achieving 20% more sales than the previous 3 stores all did combined. Accountable for the HR/People functions of the store and… Show more Promoted to help oversee the merging of the individual local Currys, PC World and Carphone Warehouse stores into a new flagship 3in1 store. Had to ensure all stock movement between stores was controlled and successfully integrated 3 vastly different teams together. Since the merger, the store has consistently met its sales targets and displayed exceptional growth, now achieving 20% more sales than the previous 3 stores all did combined. Accountable for the HR/People functions of the store and its 60+ colleagues’ day to day including but not limited to; all mandatory compliance training for the colleagues, the recruitment needs of the store, handling all performance management processes, staff rosters, payroll and disciplinary/investigation procedures. Also worked multi-site, supporting the region with managing priority people KPI's ranging from payroll compliance to new starter inductions. Show less

Responsible for supporting the Store Manager and Assistant Store Managers with all colleague management protocols such as payroll, rosters, training, performance management and recruitment of 30+ colleagues. Encourage to bridge the gap between store colleagues and management to ensure a productive relationship. Actively managing the shopfloor at times to ensure store met its KPI’s.

Accountable for the operations of the store, overseeing all stock movement in and out of the store, health and safety within the building, warehouse & merchandising standards, loss prevention and cash management whilst also leading a team of colleagues on delivering their sales and customer service KPI’s to support the wider store performance.

Responsible for running the Samsung Shop in Shop located in PC World Slough store. This role includes;Training PC World staff on a wide range of Samsung computing products to drive overall Samsung sales.Daily reporting to both Dixons and Samsung on store stock levels, sales targets, and various merchandising planograms. Actioning any new planograms, and prepping store and team for new product launches.Ensuring store is always compliant with guidelines set by… Show more Responsible for running the Samsung Shop in Shop located in PC World Slough store. This role includes;Training PC World staff on a wide range of Samsung computing products to drive overall Samsung sales.Daily reporting to both Dixons and Samsung on store stock levels, sales targets, and various merchandising planograms. Actioning any new planograms, and prepping store and team for new product launches.Ensuring store is always compliant with guidelines set by Samsung in regards to products presentation and being demo ready.One to one tuition sessions with customers and their Samsung products.Handling business customer accounts and anticipating their needs to drive B2B sales. Show less