Working with Blue Origin in the BE4 engines team, writing high and low level software requirements for the New Glenn engine.Prior to moving to engine team at Blue worked as part of the EDSA (Engineering Data Systems and Architecture) team to deliver configuration-controlled engineering parameter and data, developing scalable processes, tools and infrastructure for the New Glenn project, delivering terminal count and launch commit criteria tool for operations.

Technical project director working on a transaction management system for Toll Road operations.

During my time with Panasonic Avionics, I was promoted through positions of increasing scope and responsibility support innovative and transformational technology engineering.As Senior Director, provided the strategic long term goals for Test, System Integration and Customer / Product support, including policies, and procedures of the organization. Managed the fiscal responsibility of the team. Identified and championed strategic technology and system improvements, collaborating with… Show more During my time with Panasonic Avionics, I was promoted through positions of increasing scope and responsibility support innovative and transformational technology engineering.As Senior Director, provided the strategic long term goals for Test, System Integration and Customer / Product support, including policies, and procedures of the organization. Managed the fiscal responsibility of the team. Identified and championed strategic technology and system improvements, collaborating with and leading dynamic technology / engineering projects and teams to drive group-wide implementation successes. Built new global support regions, developing offices from the ground up to enable follow-the-sun support to include customer success and customer self-service initiatives.Established world class systems team as part of the changing company priorities moving from embedded product offerings to SaaS and PaaS products, implementing technical project planning for DevOps platform for CI/CD defining objectives, resources, identified milestones, key performance indicators and risks managing program through development, test/Integration, release and post in-service support.Performed staff development, including hiring, coaching, and mentoring. Worked in Partnership with Human Resources to identify top candidates for key positions. Conducted performance appraisals and made recommendations for promotions. Show less

Provided the strategic direction by evaluating the company goals and setting of objectives. Spearheaded the modernization of the PAC in-flight entertainment and connectivity (IFEC) global customer support desk and network operations center (NOC), instituting a 24/7/365 three-tiered service desk to provide improved response time and customer satisfaction, embedding ITIL guideline compliance across 4 continents and 7 countries with 150+ sites.Devised and launched an innovative new… Show more Provided the strategic direction by evaluating the company goals and setting of objectives. Spearheaded the modernization of the PAC in-flight entertainment and connectivity (IFEC) global customer support desk and network operations center (NOC), instituting a 24/7/365 three-tiered service desk to provide improved response time and customer satisfaction, embedding ITIL guideline compliance across 4 continents and 7 countries with 150+ sites.Devised and launched an innovative new enterprise resource planning (ERP) system, managing development from end to end; executed dynamic testing and integration across more than 365 simulated aircraft test racks and thoroughly evaluated risk and performance to ensure success.Architected and Launched Panasonics first AI/ML system Data analysis and Reliability Tracking tool (DART), combined diverse data sources to generate automated alerts , reports and business intelligence for Supply chain, maintenance and repair, development, support including failure data, sensor data (BIT,BITE) operational data and financial data.Established world class customer support team, hired, trained, and mentored. Managed multiple teams as part of the software delivery life cycle including Test, Integration, software control management and post delivery support. Directed activities of technical program management, test managers, technical leads, developers, and customer support managers. Conducted employee performance reviews and career development plans Show less

Led and defined key enterprise-wide system and program needs, building project and program plans in line with requirements and feasibility. Partnered with other business units as needed to deliver commitments. Collaborated with team members to build and implement IFEC system transformations, partnering to devise and launch new IPT processes to the PAC business unit (Emirates, Cathay Pacific, United, Delta, Etihad, Virgin Atlantic, Nippon airways, and Singapore inclusive).Captained… Show more Led and defined key enterprise-wide system and program needs, building project and program plans in line with requirements and feasibility. Partnered with other business units as needed to deliver commitments. Collaborated with team members to build and implement IFEC system transformations, partnering to devise and launch new IPT processes to the PAC business unit (Emirates, Cathay Pacific, United, Delta, Etihad, Virgin Atlantic, Nippon airways, and Singapore inclusive).Captained multiple complex product and technology engineering initiatives, leading technical design teams in the development of dynamic new systems including product management design, production and in service system issues resulting in modification and design engineering changes (EO, ECO, NOC) in accordance with regulatory compliance.Managed multi-national team across globe at customer / OEM sites, development site and production sites. Partnered with Human resources to hire, train and identify top candidates along with conducting employee reviews and development plans. Show less