Peter Jepson Email and Phone Number

Manage a beautiful, historic twenty-one bedroom hotel located in Congleton town centre. Responsible for payroll, IT infrastructure, profit and loss, HR, staff training and development, recruitment, arranging and hosting functions and weddings, compliance, standards, forecasting, sales, documentation and formulating working processes and practices. Increased profitability of hotel by over £50,000 per year by improving reception management, refining relationships with booking channels and implementing new processes to reduce booking errors. Increased occupancy from 40% to 80% by implementing new booking process and improving relationships with IT infrastructure components such as online booking channels and the hotel booking software. Achieved a 5 star rating for food hygiene and recruited entire new kitchen team. Improved Wi-Fi connectivity and range to ensure repeat business from corporate clients.

Network Migration from Windows Server 2008 to Windows Server 2012. Workstation upgrade of 8000 machines throughout hospital site from Windows XP to Windows 7. Including migration to new OU structure and DFS file structure.

Provided laptop and desktop repair and support within local community. Hardware repair including screen replacement, data recovery, component upgrades and general fault finding and part replacement. Software support including virus removal, operating system upgrades, Linux installations and application support.