Peter Jerling Email & Phone Number

Wakefield, Wakefield, United Kingdom

Leeds, England, United Kingdom

Netcompany is the fastest growing and most successful IT service company in Northern Europe. Today, we lead the way with digitalisation in Northern Europe, building modern IT solutions and introducing advanced use of technology for large global customer, side by side in agile teams.Netcompany leads the way in the next generation of IT consulting, with keen focus on Customer Value, Speed and Guaranteed delivery. We build IT solutions through agile delivery methods with speed to market. Our solutions are based on modern legacy free technology and industry standards. We build scalable robust solutions that will adapt to changing business needs, fully anchored in the organization.We know what it takes to build, operate and maintain IT solutions across all sectors and industries. We constantly challenge and innovate, and ensure that Development and Operations resources work together to ensure stability with speed.Netcompany’s vision is to be the leading digital Challenger in Northern Europe. We help Northern European businesses become future digital winners.The clients of Netcompany are large companies from a diverse array of industries and the public sector. Current and recent clients include: Danish Customs and Tax Administration (SKAT), ATP, Carlsberg, Royal Danish Ministry of Foreign Affairs, Ørsted, Airbus, Ministry of Justice (UK), Sodexo, Oslo Local Authority and Post Nord to name a few. We are headquartered in Copenhagen and besides the offices in Denmark, we are located in UK, Netherlands, Poland, Norway and Vietnam, with an employee count of more than 6500+.

This is a specialist role combining key features from the project- and delivery management. The project management side of the role involves working closely with the account manager and the end-customer, in extracting the requirements, writing the specification and obtaining the approval to proceed. This also involved understanding the commercials of the project, customer and sales process.The delivery management side of the role involves everything associated to successfully deliver the project (consultancy, requirements gathering, writing the specification, working with customer in signing the specification, briefing the team members, scheduling the work with the team, regular updates to all stakeholders, demonstration to end-customer, etc). Once the projects are fully complete, handing the account over to the account manager to explore further sales opportunities.The role had various business-critical tasks which made an enormous impact. This involved making key decisions on which projects should go into the schedule at which time (as this would normally relate to client expectations, payment terms, business strategy, etc). For this reason, it was important to keep a pulse on the business requirements and meet regularly with key management players.

Responsible for managing the daily operations of the business which includes creating, maintaining and improving the operational function of the business. Communicating the operational function to each department, and then working with each department in reaching the milestones. This includes working with senior stakeholders.Create important policy, planning, and strategy decisions. Follow through and develop, implement and review operational policies and procedures. Responsible for onboarding new staff, aligning them to the company culture which encourages top performance and high morale.Oversee budgeting, reporting, planning, and auditing. Build partnerships with other organizations. Work with the board of directors to determine values and mission, and plan for short and long-term goals.Identify and address problems and opportunities for the company.

Oxford, United Kingdom

I was responsible for leading and managing the software development team. This included having regular meetings with higher management on the product roadmap, and also how this all tie in together with the strategy of the business. It was my duty to rally the development team around me in achieving these results. Together we worked on system improvements and new features, which was released and in production today. Again, I worked with each developer creating a professional roadmap with them, which helped to give clear goals for each to achieve. This naturally gave both parties the boost, as it was a win-win situation. I have also demonstrated commercial awareness whilst understanding the risk and change management involved. Communication was critical to this role, as one had to translate business requirements from management into clear requirements for the technical team to achieve.

Oxford, United Kingdom

This role gave me the opportunity to showcase my leadership skills, where I led and managed the support team. This involved managing the team through their daily duties whilst meeting the service level agreements. The daily tasks included reviewing the tickets, assigning the tickets based on the priority and severity, communicating clearly at all levels especially with the client, and then working together with the team in reaching the milestones. A big part of the role involved being a coach for the team, to ensure we can reach the successes which we've had.

Oxford, United Kingdom

This is a specialist role in performing both support- and development tasks. The product suite consists of 15 different products and having the opportunity to support and develop the product gave great insight not only on how the customers use the software but also on which features are important for the next development cycle.The support role consists of both internal- and external facing tickets. Tickets were reported through phone calls, emails, online chat messages, and on-site visits. The development aspect of the role included resolving known constraints with the software, improving existing features and implementing new features helping the sales team to further opportunities.

Port Elizabeth Area, South Africa

As IT Consultant, I was responsible to provide technical advice and upgrade the internal network. This required a good understanding of how the current network was operating, the nature of the business and how the client was operating on a daily basis. It included communication on all levels. I also became the key contact for all IT requirements. (Part-time basis whilst studying at Nelson Mandela Metropolitan University)

Port Elizabeth Area, South Africa

As IT Support, I was responsible to provide support to internal users, maintain the network and provide various other support tasks. Some of these included:• Responding to telephone and email support queries.• Log new support calls and progress through to completion.• Analysing problems and provide recommendations• Installing and configuring hardware, operating systems and printers as per agreed standards.• Provide reports to management• Travelling to customer sitesAlgoa Oil contacted me with this opportunity as their IT Administrator had to leave on short notice. This provided valuable work experience whilst completing my studies at Nelson Mandela Metropolitan University.

Certificate: Agile Project Management & Agile Delivery

Activities and Societies: Agile Project Mangement & Agile DeliveryThis certificate above verifies that Peter Jerling successfully.

Information Technology - Technical Applications

Technical Programming I, II, III (C#) Networks (CCNA I, II, III, IV) Systems Software I, II, III National finalist for the Microsoft.

Matric - Equivalent To (7 A-Levels), English Hg; Afrikaans Hg; Science Hg; Mathematics Hg; Biology Sg; Typing; Small Business Management